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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,119 Reviews
Call Service Center (414) 228-5700

1,119 Reviews of Heiser Ford Lincoln - Service Center

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May 10, 2025

Great service and great people both in the service department and sales. Would recommend this dealership for your needs More

by Bruce.repp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025

Great dealership. Service department kept me informed every step of the way. Very friendly people who show they really care about their customers More

by Bruce.repp
Recommend Dealer
Yes
Employees Worked With
Bryce Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Harlow
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May 08, 2025 -

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 08, 2025

This was my first time visiting and both the staff and service were excellent. I look forward to my next visit. More

by Dena C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Heiser Ford Lincoln responded

Dear Dena, Thank you for choosing Heiser! We are so glad to hear you had a 5 star experience with us. We look forward to providing you with another 5 star experience at your next visit!

May 05, 2025

They have been very helpful. It has been a great experience when I need to bring my car in. More

by RD
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellianna Haliga
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May 05, 2025 -

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 02, 2025

Was very quick Was very quick,accurate and knowlegable Generous, and and and and and and More

by itspearl2398
Recommend Dealer
Yes
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May 03, 2025 -

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 01, 2025

I purchased a car in February, I had to bring it back twice. The second time they had my car for a month and I'm still having the same issue. Very frustrating and dissatisfied More

by mervin1
Recommend Dealer
No
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May 02, 2025 -

Heiser Ford Lincoln responded

Mervin, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

April 29, 2025

Bryce was courteous. He took the time to explain the type of services that were to be completed. The entire Ford team took care of my FORD TRANSIT 250 as if it were their More

by JLBRADLEY652
Recommend Dealer
Yes
Employees Worked With
Bryce
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Apr 29, 2025 -

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

April 28, 2025

Excellent customer service in the service dept. when I arrived for my scheduled appointment, I was immediately welcomed and promptly processed. I was also given a ride home, and my vehicle was deli More

by scorpiocs52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tennessee
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Apr 28, 2025 -

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

April 26, 2025

The reason for a 4 is you You forgot to change the oil sticker in my car can't give you excellent for that! More

by williamjfischer
Recommend Dealer
Yes
Employees Worked With
Philip Stam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Stam
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Apr 26, 2025 -

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience. We appreciate your business, William, and hope to see you again soon! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

April 25, 2025

Everyone was helpful, respectful and timely in helping me I was in and out quickly and David was very apologetic when there was more maintenance required than originally anticipated More

by twilliamson0329
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellianna Haliga
Report | Print
Apr 25, 2025 -

Heiser Ford Lincoln responded

Dear Valued Customer, We are so glad to hear this. We greatly appreciate your business and look forward to providing you with another 5 star experience in the future!

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