978 Reviews of Heiser Ford Lincoln - Service Center
Dave is yet to satisfy my request to credit my Visa account for the service points he forgot to subtract to from my $3700 repair bill. Has not returned my 3-4 attempts to contact him. Guess it's time account for the service points he forgot to subtract to from my $3700 repair bill. Has not returned my 3-4 attempts to contact him. Guess it's time to find a new service technician More
Looks out for their customers. Will follow up on multiple correspondences to make sure customer gets the lowest cost without hassle. Will follow up on multiple correspondences to make sure customer gets the lowest cost without hassle. More
Great service, the staff was kind. No one try to sale me something I did not need. No one try to sale me something I did not need. More
I have always enjoyed the people and the service we received. The work is top knoch. received. The work is top knoch. More
Communication communicate which this service department does not have. Car was supposed to be in one day as I was told it took one week to fix. After it was all said and done I was told two to three days. does not have. Car was supposed to be in one day as I was told it took one week to fix. After it was all said and done I was told two to three days. They hopped around from car to car instead of fixing one xx a time. I was told the car had been washed and cleaned up it was not. I enjoyed working neither Bob Gigl if it wasn’t for him helping me. I would not have had any communication thank you Bob for all your help. He is an asset to Heiser. More
Great Service with a great understanding of the customers thoughts and needs Thanks you much thoughts and needs Thanks you much More
I've always had great experiences with Heiser, from their sales people to their service department. sales people to their service department. More
The service was okay. At least they called to say my car was done this time. At least they called to say my car was done this time. More
I did not receive the first responders/Essential Workers discount.I didn't like the way my car looked after tires were changed, or the way the tires were just thrown in the truck of my car. I have taken pic discount.I didn't like the way my car looked after tires were changed, or the way the tires were just thrown in the truck of my car. I have taken pictures because I was very disappointed with what professionals are supposed to be doing More
I was quoted different prices on service, mixed communication and completion date was not accurate communication and completion date was not accurate More