Back

Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
981 Reviews

981 Reviews of Heiser Ford Lincoln - Service Center

Sort by
May 12, 2024

It is a really nice place and as long as I have my truck I will always go there. More

by simschris540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Bledsoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Disch
5.0
This rating includes all reviews, with more weight given to recent reviews.
JESUS VAZQUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Bey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bassim Farhoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, Chris, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 10, 2024

Dave is yet to satisfy my request to credit my Visa account for the service points he forgot to subtract to from my $3700 repair bill. Has not returned my 3-4 attempts to contact him. Guess it's time More

by DEAN.SPARACINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Disch
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Heiser Ford Lincoln responded

Dean, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 10, 2024

I have been a customer for many years and, for the most part, have been very satisfied More

by GWTWSTEH1122
Recommend Dealer
Yes
Employees Worked With
Kreyshia White
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Disch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Winfrey! I miss him and was very sad that he left
May 11, 2024 -

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Heiser Ford Lincoln, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 10, 2024

Very good experience with purchasing our 2024 Ford Mustang. Hutch was great to work with. More

by john
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kreyshia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Heiser Ford Lincoln responded

Thank you, John! Hutch and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your 2024 Ford Mustang! Thank you for choosing Heiser Ford Lincoln. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 09, 2024

Looks out for their customers. Will follow up on multiple correspondences to make sure customer gets the lowest cost without hassle. More

by ANNETTEJAKTEMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Disch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman I talked to regarding setting up an appointment when the website was a problem. She was awesome
May 10, 2024 -

Heiser Ford Lincoln responded

Thank you, Annette! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Ford Lincoln. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 07, 2024

Great service, the staff was kind. No one try to sale me something I did not need. More

by Jerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Ikert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Heiser Ford Lincoln responded

Hi Jerri: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 07, 2024

I have always enjoyed the people and the service we received. The work is top knoch. More

by Jerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Spielman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keli Gastrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Robinson
May 08, 2024 -

Heiser Ford Lincoln responded

Jerri, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 02, 2024

Great Service with a great understanding of the customers thoughts and needs Thanks you much More

by nowella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Bledsoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Disch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 02, 2024

I've always had great experiences with Heiser, from their sales people to their service department. More

by WIESS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 02, 2024

Communication communicate which this service department does not have. Car was supposed to be in one day as I was told it took one week to fix. After it was all said and done I was told two to three days. More

by LITERMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Landon Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Heiser Ford Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

2
...