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“Hutch” Hutchinson
“Hutch” Hutchinson at Heiser Ford Lincoln
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“Hutch” Hutchinson

Sales and Leasing Consultant

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.7
158 Reviews

I have been with Heiser for 31 years and enjoy working with my customers. When I’m not at the dealership, I enjoy riding my bicycle and I’m an avid reader. I’d be happy to help you find your next vehicle.

Dealership Experience

37 yrs, 3 mos

Industry Experience

37 yrs, 3 mos

Specialties & Trainings

Ford Certified

Lincoln Certified

4.7

158 Reviews

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158 Reviews of “Hutch” Hutchinson

April 30, 2024

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Employee Rating

The whole experience was stress free and smooth. Everyone we dealt with was very courteous and helpful! More

by jschmidt220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhyaire Tatum, Timothy Robinson, Chad Formico, Richard Hodge

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Apr 30, 2024

Heiser Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

April 24, 2024

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Employee Rating

I was very comfortable working with my Heiser team. Everyone was nice and I never second guessed myself. More

by emmfan123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhyaire Tatum, Kreyshia White, Devin Spielman

Helpful
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Apr 25, 2024

Heiser Ford Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Ford Lincoln. Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

April 22, 2024

Dealership Rating
Employee Rating

Once the initial ordering process was accomplished, the delivery, pick-up and administration process went well. Richard, Timothy, Kreyshia and Hutch were very friendly and professional. Brian informed me More

by gschrank
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl, Kreyshia White, Timothy Robinson, Brian Crandall, Richard Hodge

Helpful
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Apr 22, 2024

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new vehicle! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

April 12, 2024

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Employee Rating

My vehicle was at the dealership over a month. I got decent communication and customer service while my car was being fixed. Tony and Derek were very thoughtful through this process. Now I’m back More

by L_RAYSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jhyaire Tatum, Tony Perkins, Bruce Denson , Derek

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Apr 12, 2024

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Chad Formico by phone at 414-247-8831 or by email at Chad.formico@heiser.com so we can better understand what happened during your experience.

February 28, 2024

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Employee Rating

Everyone was very helpful and we appreciated the service! We love our new to us vehicle. More

by FromOcon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhyaire Tatum, Kreyshia White

Helpful 1
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Feb 28, 2024

Heiser Ford Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 16, 2024

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Employee Rating

Heiser ford went the extra mile to find the car I wanted for the price. More

by ARNOLDRACHAEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl, Kreyshia White

Helpful
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Feb 16, 2024

Heiser Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 16, 2024

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Employee Rating

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period! More

by Eric Snowden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bob Gigl, Joseph Vicari Jr., David Quick, Alex Serak, Timothy Robinson, Chad Formico, Landon Hill , Zak Krushas, David Lopez

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Feb 19, 2024

Heiser Ford Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Brian Crandall - General Manager bcrandall@heiser.com

Feb 19, 2024

Eric Snowden responded

Stop it with the politically correct response. Actions speak louder than words. I shouldn't have to reach out to you. You have all my information on file. You should be receiving out to me to see how you can rectify the situation. xxxx Poor Customer Service from Top to Bottom! Just fix my car! Doesn't take 6 months to repair a transmission. Then when you do fix the transmission, they fry the ABS system. Now I have to wait another two weeks to get my vehicle. Especially, after I already waited 4 months on the original repairs and body shop work! Straight Ridiculous!

February 14, 2024

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Employee Rating

Everyone was wonderful and incredibly helpful. I absolutely love my new Ford Bronco. Thanks to everyone who assisted me. More

by rrgallo9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl, Jhyaire Tatum, Kreyshia White

Helpful
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Feb 14, 2024

Heiser Ford Lincoln responded

Thanks for your feedback on your recent visit to Heiser Ford Lincoln. It's great to hear that we were able to assist you and that you had such a positive experience. We hope you enjoy your new Bronco! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 14, 2024

Dealership Rating
Employee Rating

Horrible never again will I go back I had to reach someone higher than Tim and bob to get my issues fixed and bob told me that the the issues I was having less than 10 miles was my issue told me to po More

by dom263
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bob Gigl, Timothy Robinson, Chad Formico

Helpful
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Feb 15, 2024

Heiser Ford Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Brian Crandall - Sales Director bcrandall@heiser.com

January 16, 2024

Dealership Rating
Employee Rating

Knowledgeable and very professional. Remote service was completed on two of our vehicles. Service staff was on time and very courteous. Highly recommend! More

by Jiminy Chimney Masonry & Repair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kreyshia White, Timothy Robinson, Brian Crandall, Chad Formico, Devin Spielman

Helpful
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Jan 17, 2024

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

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