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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,882 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,882 reviews

April 07, 2026

Kevin was extremely warm and welcoming and made me feel like I was the only customer in the dealership. He explained everything. He even walked me to my car when the service was completed. More

by MICVONHADEN
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
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Apr 07, 2026 -

Heiser Toyota responded

It’s wonderful to hear that Kevin provided such a welcoming experience during your service visit. We’re glad his clear explanations and attentive walk-out made you feel well cared for. Enjoy peace of mind driving your Toyota Camry. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 07, 2026

Appointment was easy to setup. Staff was friendly. They were able to get me in and out. More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

Heiser Toyota responded

Thank you for sharing your experience. We’re glad scheduling your service was seamless and that Tom and our team provided friendly, efficient care. We appreciate you trusting us with your Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 06, 2026

It was an awesome experience. It was a wonderful experience and the customer service did a great job by making sure I was attended to in no time. Nice place to service your car. More

by tunmatics
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Apr 06, 2026 -

Heiser Toyota responded

It’s wonderful to hear Peter and our team attended to you so quickly during your service visit. We’re glad you found our center inviting and appreciate you trusting us with your Toyota Corolla. We look forward to helping you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 06, 2026

The area was clean and orderly. The video that was sent showing me the areas in need of repair was also very appreciated. More

by robert.jones33
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
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Apr 06, 2026 -

Heiser Toyota responded

Thank you for the five-star rating. We’re glad the service area met your expectations and that the video walk-through clearly highlighted the repairs needed on your Lexus RX 350. Kevin and the team appreciate your feedback and look forward to assisting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 05, 2026

I feel valued as a customer and appreciate the service specials Mike Wimmer is an awesome representative of Heiser More

by melaniebredeson
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
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Apr 05, 2026 -

Heiser Toyota responded

It’s fantastic to hear you felt valued and that our service specials met your needs for your Toyota Camry. Michael will be thrilled by your kind words. We appreciate your 5-star rating and hope to assist you again soon. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 03, 2026

the service department has been very helpful . the service has been great 5 star More

by charleshammer
Recommend Dealer
Yes
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Apr 03, 2026 -

Heiser Toyota responded

Thank you for highlighting how helpful our service department was with your Toyota. We’re glad to know our team met your expectations and provided great service. We look forward to assisting you again soon. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 03, 2026

Nate was awesome! He was able to get me in and out and also addressed all my concerns. He took the time to check in with me before my vehicle was ready. Great service More

by m_yang89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2026 -

Heiser Toyota responded

Delighted to see your five-star rating. We’re glad Nathaniel could address all your concerns and complete service on your GMC Sierra 1500 swiftly. We appreciate your trust and look forward to serving you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 03, 2026

I was helped as soon as I arrived and the service was completed promptly and I was back home in record time. More

by ELIZABETH.CHASCO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2026 -

Heiser Toyota responded

Dear Elizabeth, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 01, 2026

Very welcoming, attentive to detail and timely with my services. They took great care of my vehicle More

by taylre_kristl
Recommend Dealer
Yes
Employees Worked With
Kevin and Tom, the ladies at the cashier desk are always spectacular as well
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Apr 01, 2026 -

Heiser Toyota responded

We appreciate you sharing your experience and trusting us with your Toyota. We’re glad our team was welcoming, detail-oriented, and provided prompt, careful service. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 01, 2026

Very helpful Alex did everything he could to find me a car and a deal that I was looking for More

by j_a_simo
Recommend Dealer
Yes
Employees Worked With
Gary Jaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Jaros
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Apr 01, 2026 -

Heiser Toyota responded

Thank you for sharing your experience. We’re glad our team could find you the perfect Toyota Corolla and terms. Congratulations on your new Corolla, and we look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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