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Heiser Toyota
Milwaukee, WI
7,672 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,672 reviews
October 24, 2025
Mike was great. Told us cost, time and future projects Everything was exactly as he said Told us cost, time and future projects Everything was exactly as he said More
by EPsgramma
Verified Customer
October 23, 2025
Fast, efficient, and a little less than I was quoted. The tires look great great The tires look great great More
by CAL3
October 23, 2025
Heiser’s Service Department always works hard to get my car in quickly, diagnose the issue, and provide clear options and quotes for any needed repairs. I never feel pressured into services I don’t want, w car in quickly, diagnose the issue, and provide clear options and quotes for any needed repairs. I never feel pressured into services I don’t want, which I value since there are some services and repairs I can handle myself. My Service Advisor, Tommy, is highly responsive and makes it feel as if he’s working in my best interest. I don’t usually go to dealerships for service, but Heiser is the exception—and they truly are exceptional in the service they provide. More
by sweetroscoe
Employees Worked With
Tommy
October 22, 2025
This is my third vehicle leased through Al and Heiser Toyota. He listened to what I was looking for in specifications and price, and I found the perfect new vehicle for me! Jorge in Finance answered all Toyota. He listened to what I was looking for in specifications and price, and I found the perfect new vehicle for me! Jorge in Finance answered all my questions and went over everything in detail to ensure I understood the contract and was satisfied with the products I had selected. I love my new Rav4 hybrid XLE; I’ve already named her Scully after my favorite FBI character, since she’s all black. It’s always been a pleasure working with this dealer and dealership. They have always met my needs that came up with any of the vehicles I’ve leased, and on several occasions exceeded my expectations. My last vehicle (Prius) needed a new tire which was not in stock, and they gave me a loaner free of charge for the two days it took to get the new tire. I look forward to continuing my relationship with Al Hussain and Heiser Toyota! More
by DAWNBPERRY
October 22, 2025
My experience was not good on Saturday October 18 when I brought my car in. brought my car in. More
by hoxap30504
Employees Worked With
October 22, 2025
Very professional and courteous. Addressed my questions. Walked me to the waiting room and came to get me when the car was ready. Addressed my questions. Walked me to the waiting room and came to get me when the car was ready. More
by crazyknitting
Employees Worked With
October 18, 2025
I requested my car and they found it in 2 weeks. Quick and easy. Couldn't be happier Quick and easy. Couldn't be happier More
by ISAACA2L
Employees Worked With
October 16, 2025
Friendly, knowledgeable and informative. Everything was done on time, the car was checked over and more information was given for next needed service. And a free car wash! Everything was done on time, the car was checked over and more information was given for next needed service. And a free car wash! More
by LILLIKELM
October 15, 2025
Kevin was personable from greeting me when I walked in to finding a coupon that could be used . finding a coupon that could be used . More
by MSCHMIDT88
Employees Worked With
October 13, 2025
Friendly, efficient staff. Comfortable waiting area. Easy to schedule appointments, relatively fast service Appreciate the appointment reminders Comfortable waiting area. Easy to schedule appointments, relatively fast service Appreciate the appointment reminders More
by Erika
