Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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So good, went back for another! From selling cars to servicing them, helms bros has done an excellent job keeping this customer happy. We purchased our family car last year and went From selling cars to servicing them, helms bros has done an excellent job keeping this customer happy. We purchased our family car last year and went back this year to purchase our fun car. Both experiences were professional and got us exactly what we were looking for at a price I was willing to spend. Always a pleasure with Wilhem and John! More
Excellent Maurice was my sales representative. He was very helpful when I purchased the car. I already recommended my friends and business partners to go the Maurice was my sales representative. He was very helpful when I purchased the car. I already recommended my friends and business partners to go there and meet him. Since I'm a Chinese , he made everything clear to me , so patient and kind. I have no doubt to give him five stars on this review! More
"Best experience" We Had a wonderful experience with Peter, he guided us through every step into getting our new car. Peter was very kind and pleasant. we will always We Had a wonderful experience with Peter, he guided us through every step into getting our new car. Peter was very kind and pleasant. we will always recommend friends and family to him. Buying a car can be very confusing, but when you meet the right person everything comes easy. More
We had a great time there Jason Chen helped us got this new car, and this is the forth time we buying cars from him. He is a really nice guy. He is willing to help you at any t Jason Chen helped us got this new car, and this is the forth time we buying cars from him. He is a really nice guy. He is willing to help you at any time even when you have some question about things that's not related to his work. He will try his best to help you with his knowledge. He's very responsible! I highly recommend you to go to him for help if you are thinking about purchasing cars and need some advise. More
Excellent Service I just came home from financing our Mercedes. I had the honor and pleasure of being provided top of the line service with Marlon. Marlon was very info I just came home from financing our Mercedes. I had the honor and pleasure of being provided top of the line service with Marlon. Marlon was very informative and answered all our questions. I had a wonderful experience with Marlon and I would definetly reccomend Helms Bros and Marlon to anyone interested. Thank you Marlon, it was a pleasure doing business with you. More
Maurice is the best! This is our 3rd time leasing a car with Maurice. He's extremely professional, friendly and always goes above and beyond to make this experience as fla This is our 3rd time leasing a car with Maurice. He's extremely professional, friendly and always goes above and beyond to make this experience as flawless as possible. We moved to Long Island and still make the trip to Bayside to work with him. He has called us for our birthdays and holidays since we met, and is just simply a pleasure to work with. You are very lucky to have him as part of your company, and we would give him 10 stars if we could! Thank you again Maurice for always thinking 3 steps ahead on how to exceed our expectations. Your professionalism is top notch! :-) Clara & Cristian More
..... AFTER 8 HOURS WE GOT OUR CAR AND MADE A FRIEND .. I HAD NEVER OWNED A CAR BEFORE ..... WHEN YOU LIVE IN NYC IT'S SOMETIMES MORE OF A HASSLE TO OWN A CAR THAN NOT. WHEN MY SON AND I ENTERED HELMS BROS. I HAD NEVER OWNED A CAR BEFORE ..... WHEN YOU LIVE IN NYC IT'S SOMETIMES MORE OF A HASSLE TO OWN A CAR THAN NOT. WHEN MY SON AND I ENTERED HELMS BROS. HERMAN APPROACHED US.... FOR THE NEXT 8 HOURS HE NEVER LEFT OUR SIDE..... HE SHOWED US EVERY CAR IN STOCK.... HE NEVER WENT OFF TO HELP ANYONE ELSE..... HE ANSWERED ALL OF OUR QUESTIONS.... ( HE STILL ANSWERS MY QUESTIONS WHEN I TEXT HIM )..... HAVE YOU EVER HEARD OF THAT...... 8 HOURS LATER ...I HAD MY FIRST CAR..... AT 55 YEARS OLD...... AND MADE A FRIEND THAT I HAVE TOLD OTHERS ABOUT AND WILL RETURN TO WHEN I AM READY FOR MY SECOND CAR.... THANK YOU HERMAN ...... More
Awesome customer experience Maurice has a "can do" attitude and was able to find me the specific car with the specific features I was looking for. I was told by multiple dealers Maurice has a "can do" attitude and was able to find me the specific car with the specific features I was looking for. I was told by multiple dealers that the car/features I was looking for was not available. Maurice went beyond my expectations to find me the perfect car for my daughter. I have purchased two cars from Helms Bros. and each time they exceeded my expectations. I highly recommend Maurice and Helms Bros. More
Consistent Outstanding Customer Service My husband and I visited Helms Bros for the third time and leased our third Mercedes. Mike is in constant communication with us through out our lease, My husband and I visited Helms Bros for the third time and leased our third Mercedes. Mike is in constant communication with us through out our lease, checking in to say hi and make sure everything is ok. He is not just a great representative but he also looks out for our best interest. We appreciate Mike's candor and the effort he puts into getting us a great deal. We also went to two different car dealerships to test the market and no one came close to the service that Mike gave. He is truly exceptional and thank you for always helping us with our car lease decisions. More
Thank you. There are two things what i would like to mention in this review and the first one is how great of a car the CLA 250 is. The car drives amazing and gr There are two things what i would like to mention in this review and the first one is how great of a car the CLA 250 is. The car drives amazing and great to look at not only by others but myself. Second and most important thing i want to mention is Maurice Martin. As a business owner i understand that what makes your company is not your products or services you provide but the people behind the company that makes it great. Maurice is overall great guy, easy to work with, professional and knowledgeable. After working with Maurice for a while i quickly forgot that he was a sales rep and felt like he was a friend. He looked out for me personally and tried to provide everything that was important to me instead of trying to just sell me a car. He will always make time for you pre-sale and post sale of the car. So if you're looking for professionalism in its most personal form, look for Maurice and Helms Bros. Whether if you're a well of individual who been driving a Mercedes for year or joining the Benz family for the first time like myself and ask for Maurice Martin. Mercedes is a great make, its line of cars were made great so expect no less from Maurice and i greatly appreciate it. Thanks a bunch brother. James Lam More