Hemet Chrysler Dodge Jeep Ram - Service Center

Hemet Chrysler Dodge Jeep Ram Service provided great service. Diego, Carlos, and Julian were great. The provided me with timely updates on the work being done on my Jeep. service. Diego, Carlos, and Julian were great. The provided me with timely updates on the work being done on my Jeep. More

long wait when i make a app for svc,like a oil change,it should not take 2-hrs.your staff is always great ..when i need or want a new car they are the reason i when i make a app for svc,like a oil change,it should not take 2-hrs.your staff is always great ..when i need or want a new car they are the reason i come back..and jessica gonzalez is the best rep you have there//////. More

Did not check tire pressure or rotate my tires. Tire pressure did not change on back tires. I checked them before I dropped it off. The tire pressure were them the same when I arrived home, so my t Tire pressure did not change on back tires. I checked them before I dropped it off. The tire pressure were them the same when I arrived home, so my tires weren't rotated or the pressure checked. Very unhappy! Why did you say you did this when you didn't? I told Cody to rotate them. I always rotate my tires. More

Positive Experience This was our first visit to this dealer. We were greeted promptly (by Jessica Gonsalez), our service arranged promptly and it was done 'on schedule' o This was our first visit to this dealer. We were greeted promptly (by Jessica Gonsalez), our service arranged promptly and it was done 'on schedule' or faster. Our only 'complaint' would be the check-in area...not customer friendly at all. All waiting customers stand in a narrow hallway just inside the door...getting bumped and bruised by every passerby! The area needs serious attention. More

Poor understanding and knowledge of maintenance contract My 2019 Dodge Charger came with a purchased 2 year maintenance contract. I received two and was told I had none left. Carlos provided excellent custom My 2019 Dodge Charger came with a purchased 2 year maintenance contract. I received two and was told I had none left. Carlos provided excellent customer service and made the visit right. The new car wash service they provided was poor. No vacuuming of interior and no drying of exterior. Not sure what is going to happen when I come in for my last oil change, tire rotation and car wash. More

JT great representative Service was friendly, quick and professional. JT, the service rep made recommendations and did good job of keeping service within my budget. Window i Service was friendly, quick and professional. JT, the service rep made recommendations and did good job of keeping service within my budget. Window in waiting to watch progress on your vehicle is cool More

Professional service and quick service Very efficient service and handled quickly. Your new building is very nice! Every question was handled professionally and I would recommend your dea Very efficient service and handled quickly. Your new building is very nice! Every question was handled professionally and I would recommend your dealership to everyone. More

Great new service center! Had a funny acting transmission on my Journey. Went the new Hemet Dodge service department. They listened to me concerns, assured me that their tran Had a funny acting transmission on my Journey. Went the new Hemet Dodge service department. They listened to me concerns, assured me that their transmission specialist will find and fix the problem. Even though it was the holiday season, a few days later they took out the trans, opened it up and saw several damaged internal parts. Replaced the bad parts, cleaned and reinstalled. Car runs perfectly! Very nice and knowledgeable service technicians! Won’t go anywhere else from now on! More

Super fast had me in amd out great service Live the new location and everyone was super frendly . The store was super clean and they were so quick to get me in and out Live the new location and everyone was super frendly . The store was super clean and they were so quick to get me in and out More

Excellent, prompt and courteous service. I was helped very well and the staff were very polite and courteous. They serviced my car in a timely manner and they did an excellent job overall. I was helped very well and the staff were very polite and courteous. They serviced my car in a timely manner and they did an excellent job overall. More