Hemet Chrysler Dodge Jeep Ram - Service Center
Hemet, CA

1,640 Reviews of Hemet Chrysler Dodge Jeep Ram - Service Center
Outstanding service Jt was amazing as always. He is always persistent with his customer service and always wants to know if he could do anything further. JT goes above an Jt was amazing as always. He is always persistent with his customer service and always wants to know if he could do anything further. JT goes above and beyond of my expectations and never forgets any of my concerns. Hang on to him because he is one of your best employees! More
Great customer service Service was done in a timely matter. Clean waiting area .Service was done in a timely matter. Clean waiting area Service was done in a timely matter. Service was done in a timely matter. Clean waiting area .Service was done in a timely matter. Clean waiting area Service was done in a timely matter. Clean waiting area More
Great customer service Service was done in a timely matter. Clean atmosphere, friendly people who would take care of any of your needs. Customer service was really great. Service was done in a timely matter. Clean atmosphere, friendly people who would take care of any of your needs. Customer service was really great. More
Went out of their way I went in for an oil change, and the computer didn't show that I have 3 oil changes due to me. The service guy I was dealing with (sorry his name sli I went in for an oil change, and the computer didn't show that I have 3 oil changes due to me. The service guy I was dealing with (sorry his name slips my mind) went out of his way to find my contract to make sure I did get my free oil change, which allowed me to up grade to full synthetic oil.. They always treat me right, and that's why I keep coming back to them. Plus the Ram 1500 is the best 1/2 Ton truck... Period. More
Went over fine. I notice that the employees in the service center are okay. The other employees in the dealer area where the salespeople and office reps are located I notice that the employees in the service center are okay. The other employees in the dealer area where the salespeople and office reps are located, are not very cordial. They don't smile at those of us who are waiting in the lobby for our vehicles to be worked on/repaired (appear stuffy and no eye contact). Much needed customer contact/congeniality.... I believe Carlos and Cindy were the friendliest employees. More
Consistently Great Customer Service! Although I did not purchase my 2012 RAM 4X4 here (moved from San Gabriel Valley right after purchase there), I started having it serviced here before Although I did not purchase my 2012 RAM 4X4 here (moved from San Gabriel Valley right after purchase there), I started having it serviced here before it had 200 miles on it. Their customer service has been consistently great, process are fair, and I am always satisfied with the work. More
Great service Good service, place is small but they are building a new dealership...so that should fix that issue. Overall I recommend for sales and service. Good service, place is small but they are building a new dealership...so that should fix that issue. Overall I recommend for sales and service. More
All though I was dis app0inted in this visits service. I take good care of my vehicle. I keep engine very clean. When went in for oil change it was very clean. When I got home opened hood to inspect it. W I take good care of my vehicle. I keep engine very clean. When went in for oil change it was very clean. When I got home opened hood to inspect it. Well had oil in oil fill port as if no one bothered to wipe clean.oil was smired on valve cover near fill port area. Oil filter had oil dripping from it and skid plates were dipping oil also. Result oil on garage floor. I cleaned all areas that were listed. It's back to clean again.will keep eye on oil filter. It is tight on engine. Not my best visit from where I have done business since 2015.!!!🤔 More
Oil Change I scheduled my oil change online with no problem. Jessica is always helpful when I take my car in. It's always nice to see a familiar face when I go i I scheduled my oil change online with no problem. Jessica is always helpful when I take my car in. It's always nice to see a familiar face when I go in. So I drop my car off and she said it would a couple of hours. Which was no problem. She actually called me in about an hour!!! That was the quickest I've ever gotten my car back. Normally maybe 2 hours which still isn't bad at all. More
New drivers door locking module Jessica did a great job of.keeping me informed. Very happy my extended warranty took care of most of the bill. Need.to het.your car wash fixed. Jessica did a great job of.keeping me informed. Very happy my extended warranty took care of most of the bill. Need.to het.your car wash fixed. More