Hendershot Chrysler Dodge Jeep RAM
Champaign, IL
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642 Reviews of Hendershot Chrysler Dodge Jeep RAM
Horrible Refused to honor the warranty on my new jeep with 9000 miles because.driving on dirt roads is abuse. Because I live on a dirt road the service manager Refused to honor the warranty on my new jeep with 9000 miles because.driving on dirt roads is abuse. Because I live on a dirt road the service manager told me I need to move or buy a different car. What other car is more built for a dirt road? More
Great place to buy your next vehicle! Ryan Foley was very pleasant to work with, and we were equally happy with the sales staff and the service staff. The facility is clean and comfortabl Ryan Foley was very pleasant to work with, and we were equally happy with the sales staff and the service staff. The facility is clean and comfortable, and we were impressed with how easy they made the entire purchase! Thank you Ryan! More
Couldn't be happier! My wife and I purchased a 2016 Jeep Grand Cherokee Overland. Our Sales Consultant was Greg Frey. He went above and beyond in making us comfortable wit My wife and I purchased a 2016 Jeep Grand Cherokee Overland. Our Sales Consultant was Greg Frey. He went above and beyond in making us comfortable with our purchase. The entire experience was no pressure, no hassle, and no b.s. I would and will recommend Greg Frey in the future. Thanks Greg Wes Goad More
Very Easy to Work With I had initially arrived at the dealership to take a look at a used Focus ST. It was purely an exploratory visit. When I arrived at the scheduled time, I had initially arrived at the dealership to take a look at a used Focus ST. It was purely an exploratory visit. When I arrived at the scheduled time, Ryan was outside ready to greet me and get to know my wants and needs that I saw in a vehicle. We then test drove the Focus, which I enjoyed. Cue the seamless transition into Ryan and I having a discussion with David about the pricing of the car, which never seemed too pushy. I was apprehensive about making a decision on the spot, and both gentlemen were understanding of that, but still kept the conversation going until we agreed upon a price that I felt comfortable with. At no point were either of the gentlemen abrasive, harsh, or condescending. They knew that I would not purchase without mechanics approval, and were happy to lend me the car for a couple of days to get mechanic's approval (which he did). This further cemented my decision to purchase. Although I did not finance through the dealership, Jim Swearingen and I had a nice conversation as we went over the paperwork details. Ryan, David, and Jim were all very personable and reasonable people, who made my first car purchase less of a hassle, and a smoother process than anticipated. More
Unexpected Purchase, Excellent Service We had narrowed our new car search down to two models, one of which we previously owned but we've never driven a Jeep so we decided to test drive a Gr We had narrowed our new car search down to two models, one of which we previously owned but we've never driven a Jeep so we decided to test drive a Grand Cherokee last month. Ryan Foley ended up taking us out in a Summit and answering every question under the sun. He knew all of the answers, even random ones we asked about the dealership building itself! We hadn't really planned on buying anything that day but with all of the answers we got and us walking into the showroom to the best looking Overland (to us) they've got, it just happened. Everyone was incredibly nice and though there were internet issues, printer issues, and a dead battery of another car in the way of our new car, it really did go smoothly. Jim in finance had all the paperwork ready and all there was left to do was sign. We were very impressed and LOVE our new Jeep! More
Great People to Work With Been involved with the purchase of three vehicles from the dealership. Two were new Jeep Grand Cherokees and one was a used Chrysler 300. Cassidy Ba Been involved with the purchase of three vehicles from the dealership. Two were new Jeep Grand Cherokees and one was a used Chrysler 300. Cassidy Baker worked with me on the purchase of two of the vehicles. She is very friendly, knowledgeable of the vehicles, doesn't apply pressure, and will do what she can to ensure a good experience. Can't ask for more than that. More
Excellent sales service and no complaints! Purchased a used 2012 town and country. Car needed 2 front tires a alignment and beings it had 90k on the drivetrain I asked if they could throw in a Purchased a used 2012 town and country. Car needed 2 front tires a alignment and beings it had 90k on the drivetrain I asked if they could throw in a trans flush and filter. Our great sales person (Cassidy Baker) took that info and got back within a few minutes and said they would throw in 2 front tires a alignment and do the trans/flush/filter service. She was also able to take $1000 off the price. Excellent service. Highly recommend. Jim Swearingen in finance was also very informative and did a great job! More
Great Buying Experience Everything from the test drive to final sale was totally great !! No pressure and Cassidy Baker and staff are first class !! We'll be back! Everything from the test drive to final sale was totally great !! No pressure and Cassidy Baker and staff are first class !! We'll be back! More
Excellent Dealership Ordered and purchased a 2017 Pacifica. Greg was excellent in ensuring the order was correct, He spent lots of time going over all the features and te Ordered and purchased a 2017 Pacifica. Greg was excellent in ensuring the order was correct, He spent lots of time going over all the features and technical functions of the van, installed the vacuum cleaner, and was all around excelled in great customer service. If you're going to buy a Chrysler would ask for Greg. More
Friendly and Professional My experience was fantastic. The dealers are friendly and the service is quick. Jack Hendershot was very informative and helpful. Great place to buy a My experience was fantastic. The dealers are friendly and the service is quick. Jack Hendershot was very informative and helpful. Great place to buy a car! More