Hendrick BMW Northlake

Amanda Bradshaw is my favorite advisor to work with. She is kind, patient, and incredibly personable. You can truly tell that she values her customers. She listens attentively to my needs and genuinely She is kind, patient, and incredibly personable. You can truly tell that she values her customers. She listens attentively to my needs and genuinely cares about me as a person, even taking the time to ask about my girls. Every visit feels like more than just a business transaction. It is a personal experience and a moment for us to check in and catch up. I never feel like she is trying to take advantage of me. She always has my best interests at heart. Amanda is humble, authentic, and a joy to work with, and that is exactly what keeps me coming back to Hendrick BMW Northlake. More

Amanda is the greatest—an absolute gem in BMW Service. Professional, knowledgeable, and attentive, she ensures every detail is handled with precision. Communication is clear, timelines are honored, and se Professional, knowledgeable, and attentive, she ensures every detail is handled with precision. Communication is clear, timelines are honored, and service is seamless. She consistently delivers exceptional care, making each visit efficient, trustworthy, and genuinely reassuring from start to finish. More

Shane Weaver was outstanding. His personality was on point. Thank you Amanda Bradshaw for all of your help. His personality was on point. Thank you Amanda Bradshaw for all of your help. More

Sales and service are fantastic. The communication is always prompt and clear and every commitment is met. I’ve never worked with a dealership more committed to the customer experien The communication is always prompt and clear and every commitment is met. I’ve never worked with a dealership more committed to the customer experience than this group at BMW Northlake. More

I cannot say enough good things about Amanda Bradshaw at Hendrick BMW Northlake. She is professional, knowledgeable, and truly looks out for her clients. Amanda is upfront about costs, communicates clearly Hendrick BMW Northlake. She is professional, knowledgeable, and truly looks out for her clients. Amanda is upfront about costs, communicates clearly if anything changes, and there are never any surprises—except when the final bill is less than expected. She went above and beyond helping me maximize my extended warranty coverage, secured a loaner vehicle, and made a major repair process completely stress-free. I always feel confident leaving my car in her care because I know she’s handling everything with precision and integrity. Her customer service is exemplary, and her confidence and attention to detail truly set her apart. If you’re working with BMW service, do yourself a favor and ask for Amanda—you’ll be in excellent hands. More

Was NOT pressured! They negotiated with me and we came to a fair agreement. The car gave me the safety features I wanted/needed. Financing process was laborious, th They negotiated with me and we came to a fair agreement. The car gave me the safety features I wanted/needed. Financing process was laborious, through no fault of Cam, but it made the lawyers happy! Buyers need to spend much more time with the BMW Genius! It was fun to drive the X1 home! More

Very pleasant and easy to speak to. Completed service really well. Service advisor kept me aware of vehicle status. Completed service really well. Service advisor kept me aware of vehicle status. More

The He stick team did a great job. Very professional and efficient; provided updates throughout the process. Will definitely use for future maintenance. Very professional and efficient; provided updates throughout the process. Will definitely use for future maintenance. More