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Hendrick BMW Northlake

Charlotte, NC

Overview
Reviews
Vehicles
5.0
1,367 Reviews
Call Dealership (844) 485-8157
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10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,367 reviews

May 04, 2024

We have been a customer of BMW Northlake for 4 years. Everyone we have met and dealt with has been exceptional. We just worked with Jeff Day this week and he did not disappoint. We appreciate the prof More

by sjmulwee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
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Helpful
May 01, 2024

We are coming to the end of our lease with Hendrick BMW. Every interaction has exceeded our expectations. Andrew Johnson, our service advisor, completed our final service today to our complete satisfaction More

by Mdschiavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Hicklin, Client Advisor, Gary Kane, Portfolio/Exchange Advisor
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May 02, 2024 -

Hendrick BMW Northlake responded

Mdschiavo, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

Helpful
April 30, 2024

Jeffrey Limthong and the service team handled my service needs in one visit. Jeff took extra care to be sure I was well informed. More

by MFrazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Report | Print
May 02, 2024 -

Hendrick BMW Northlake responded

Mfrazier, we are very happy we could provide you with a positive experience!

Helpful
April 29, 2024

Thank you Grey for helping me start my journey looking for my dream car. I looking forward to working with you further! More

by richi35
Recommend Dealer
Yes
Employees Worked With
Grey
Report | Print
May 02, 2024 -

Hendrick BMW Northlake responded

Richi35, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

Helpful
April 29, 2024

Had a great experience here, first time at this location. I was shown what I needed to get done and explained thoroughly everything I needed to know, looking forward to come back again. Thanks to Hans shayeg More

by Patt
Recommend Dealer
Yes
Employees Worked With
Hans shayeghi
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May 02, 2024 -

Hendrick BMW Northlake responded

Patt, we are very happy we could provide you with a positive experience!

Helpful
April 29, 2024

Thank you Grey for all your help. I will be back once I am ready to buy! More

by strgimn2
Recommend Dealer
Yes
Employees Worked With
Grey
Report | Print
May 02, 2024 -

Hendrick BMW Northlake responded

Strgimn2, thank you for sharing your positive experience!

Helpful
April 29, 2024

Thank you Grey Mills for all your help! Smooth an easy transaction from start to finish! More

by Carguy130
Recommend Dealer
Yes
Employees Worked With
Grey
Report | Print
May 02, 2024 -

Hendrick BMW Northlake responded

Carguy130, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

Helpful
April 29, 2024

Grey was great to work with throughout the process. He was attentive to my needs. Thank you grey! More

by saad999
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey
Report | Print
May 02, 2024 -

Hendrick BMW Northlake responded

Saad999, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

Helpful
April 29, 2024

Jeff is very friendly and super easy to work with. He was very happy to go the extra mile for great customer service. His cheerfulness and eagerness to help was greatly appreciated! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Report | Print
May 02, 2024 -

Hendrick BMW Northlake responded

Scott, thank you for sharing your positive experience!

Helpful
April 29, 2024

Good experience. I went for annual service of my BMW and Jeff Day was very helpful with the process. More

by Bala Nair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Report | Print
May 02, 2024 -

Hendrick BMW Northlake responded

Bala Nair, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

Helpful
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