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Hendrick Chevrolet Cadillac

Monroe, NC

4.6
51 Reviews

3112 W Highway 74 West

Monroe, NC

28110

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Showing 51 reviews

June 05, 2026

I had a service appointment at 11 o’clock on a Tuesday and at 9 o’clock on Thursday. Nothing had been done. I was in there for diagnostics. More

by phildeez1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paige Cooper
Jun 08, 2026 -

Hendrick Chevrolet Cadillac responded

We appreciate you bringing this experience to our attention. If you are willing, please contact us at (704) 288-4646 so we can work towards a resolution. We look forward to hearing from you.

Jun 08, 2026 -

phildeez1936 responded

Unfortunately, we have moved out of your service area. We are now in Western North Carolina.

June 04, 2026

I had a tire monitor replaced and the service was great at Hendricks in Monroe. Loved their great service on my XT5 Cadillac. Good folks! Linda Knox More

by Lcknox1
Recommend Dealer
Yes
Employees Worked With
Paige Cooper
Jun 08, 2026 -

Hendrick Chevrolet Cadillac responded

Lcknox1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Cadillac Monroe.

May 27, 2026

The team at Hendrick was great! Daniel and Dustin made me comfortable with my first new vehicle purchase. Would definitely recommend! More

by Steventvarnadore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin & Daniel, Paige Cooper
May 28, 2026 -

Hendrick Chevrolet Cadillac responded

Steventvarnadore, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Cadillac Monroe.

May 28, 2026 -

Hendrick Chevrolet Cadillac responded

Hello Steventvarnadore, thank you; we appreciate your feedback!

May 26, 2026

Shar did an outstanding job in helping me purchase of my Cadillac XT6...she had the vehicle out and ready for me when I arrived and addressed all my concerns about the vehicle prior to my purchase. This ma More

by tlittle580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shar Mellon
May 29, 2026 -

Hendrick Chevrolet Cadillac responded

tlittle580 - Thank you so much for your five star review. We appreciate your business!

May 29, 2026 -

Hendrick Chevrolet Cadillac responded

tlittle580 - Thank you so much for your five star review. We appreciate your business!

May 25, 2026

Great to deal with! Purchased a vehicle online and the process was very smooth. Will definitely take them into consideration when I purchase another vehicle. More

by htfmike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sharlene, Paige Cooper
May 29, 2026 -

Hendrick Chevrolet Cadillac responded

htfmike - Thank you so much for your five star review. We appreciate your business!

May 29, 2026 -

Hendrick Chevrolet Cadillac responded

htfmike - Thank you so much for your five star review. We appreciate your business!

May 23, 2026

It's the people! They are knowledgeable, courteous and plaeasant. The place is always sparkling clean and an array of things are for the taking while you wait for y More

by outofbraddock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Cooper
May 25, 2026 -

Hendrick Chevrolet Cadillac responded

Outofbraddock, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Cadillac Monroe.

May 22, 2026

Professional. Courteous. Knowlegable. Timely. Have always given good service. They are concerned about their customers. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Cooper
May 25, 2026 -

Hendrick Chevrolet Cadillac responded

Hello Happy Customer, thank you; we appreciate your feedback!

May 22, 2026

they were good at telling me about the front brakes being replaced and the price was very reasonable also. More

by william.gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Cooper
May 25, 2026 -

Hendrick Chevrolet Cadillac responded

William.gordon, reviews like this give us motivation and help us ensure we provide high-quality care.

May 14, 2026

They are amazing and very fast. I appreciate them always taking great care of us. Sarah is always very kind and professional. We always come here to get all of our services! More

by Regan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, T.J., Brad, Jerry Baker , Paige Cooper
May 26, 2026 -

Hendrick Chevrolet Cadillac responded

Regan, we're so glad that we were able to go above and beyond your expectations!

May 05, 2026

Very professional and I would recommend this dealership to anyone. I have purchased cars here and the service center has taken care of me. More

by emanns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Speights
May 26, 2026 -

Hendrick Chevrolet Cadillac responded

Emanns, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Cadillac Monroe!

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