Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,229 reviews
Im really not the type to leave reviews on any company website cause really when something is bad has happen with me in anything that I have been involve in rather its a buying a car going out to eat or a website cause really when something is bad has happen with me in anything that I have been involve in rather its a buying a car going out to eat or anything usely the company will reap what they sow in other words you don't have to say anything cause what someone has done to cause you to suffer they will have to own up to what they have done in the long run and as if the grass my looks pretty now and they might think they have won it always comes back to bite and when it bites it not a good feeling So as I say: I will never recommend Hendrick Chrysler Dodge Jeep Ram to anyone. Poor service Dishonest on the product that you are purchasing I had a very bad experience with this company and will never buy anything from them again If you are looking to buy a vehicle Please and I repeat Please keep searching I would hate for anyone to have the same experience I have had with this company trust me you might think you got what u want be believe me u can keep searching and u will find what u really need and it not from this company More
The overall experience with Hendriks was amazing. I enjoyed the staff especially my sales person Mike Jenkins. He has the best attitude about his job and his willingness to help me get a vehicle that enjoyed the staff especially my sales person Mike Jenkins. He has the best attitude about his job and his willingness to help me get a vehicle that I truly love. Thank you Mike for my 2007 Volkswagen Convertible Beetle. I would recommend anyone that goes to Hendricks Dodge to ask for Mike Jenkins. Thank you for all your help Demetrica More
The best customer service I have had at a car dealership. The entire staff was very accommodating especially brad and cory. I would recommend Hendrick Chryser Dodge Jeep Ram for your next Ram purchase. The entire staff was very accommodating especially brad and cory. I would recommend Hendrick Chryser Dodge Jeep Ram for your next Ram purchase. More
Have been given the run around several times about my car and the issues im having which is getting worse. I was told they only have 1 transmission tech and 6-7 cars waiting for work but my car was just in t and the issues im having which is getting worse. I was told they only have 1 transmission tech and 6-7 cars waiting for work but my car was just in there 2 weeks ago or so for the same issue and they told me it was just a fluke and nothing was wrong but my car is getting to a point now where its jerking so bad i cant drive it and check engine light keeps coming on and and off every week. This was my first experience with this company and I am very angry at how I have been treated in service. Also to mention one of the service advisors put me on hold while I was talking and then came back to the phone and said "yea" acting as if he heard everything I said.. Very rude and unprofessional .. More
Donald was a perfect salesman. He was very helpful and friendly. Our overall experience was great. Thanks so much Donald, I love my new car. friendly. Our overall experience was great. Thanks so much Donald, I love my new car. More
My experience at Hendrick Hoover Auto Mall, was the worst car buying experience ever. The folks are dishonest and WASTE your time. They do not value their customer or their tine.... I would recommend your st car buying experience ever. The folks are dishonest and WASTE your time. They do not value their customer or their tine.... I would recommend your stay as far as possible away from this dealership More
This was, by far, the best car buying experience of my life! As soon as I walked in, I was contacted by sales consultant Brad Horton. He immediately struck me as being personable and genuine. We visited o life! As soon as I walked in, I was contacted by sales consultant Brad Horton. He immediately struck me as being personable and genuine. We visited on a cold, rainy day, and Brad went out of his way to maximize our shopping experience, while minimizing our discomfort. He even sometimes went and brought cars to us, while we waited in the warmth of the showroom. Despite his apparent youth, he wowed us with his level of professionalism and his knowledge of the models he showed us, and the comparisons between them and those of competing brands. He showed great patience with us and answered all of our questions. We were at the dealership for several hours, and Brad stuck with us all the way. He is truly an impressive young man! Everyone we encountered was very friendly and courteous, and made us feel at home. We even had a nice sit-down visit with General Manager Joel Smith. We enjoyed coffee, hot chocolate, and snacks, which kept us warm after being out in the blustery weather. Ultimately, the level of service that we received resulted in us obtaining not one, but two new vehicles: a 2014 Chrysler Town and Country for my wife, and a 2014 Jeep Compass for me. Brad even delivered them to us at our home the next day! Our son was thrilled, remarking that we were getting "silver and gold". The positive experience has continued through follow-up calls and e-mails to ensure our satisfaction. Even the Service Department (tire pressure checks and complimentary nail-in-tire repair) has treated us like family. We have never been more pleased with a car shopping venture, or the cars we bought. But mostly, the treatment we received from Brad and the other team members at Hendrick was what won us over. We highly recommend you check them out, and ask for Brad Horton! More
Brad and I talked over the phone first and I dorve down [Hartselle al. to see the car .We took a test drive and bought it.He represented the car over the phone great [with a walk around and description]. C [Hartselle al. to see the car .We took a test drive and bought it.He represented the car over the phone great [with a walk around and description]. Couldn't ask for a better person to help me and although I have a Dodge 2500 Cummins truck bought before we met....the next one we buy comes from Brad. More
Great people and service after the sale.. The salesman was attentive to my needs and not only found the vehicle that I wanted but found a way to make it work and stay in my budget. I will be back. was attentive to my needs and not only found the vehicle that I wanted but found a way to make it work and stay in my budget. I will be back. More
A great group of people that listen and care. Even though this was an all day process, the face that their Customer Service were very polite and attentive. Brad did a wonderful job throughout this process! this was an all day process, the face that their Customer Service were very polite and attentive. Brad did a wonderful job throughout this process! More