About Us
Copyright 2017 DR Media Holdings, LLC
Search
Back

Hendrick Honda Woodbridge - Service Center

4.8

234 Lifetime Service Reviews

14201 Jefferson Davis Hwy, Woodbridge, Virginia 22191

234 Reviews of Hendrick Honda Woodbridge - Service Center

Sort by Write a review
June 14, 2017

"Great experience"

- Mattwho

Hendrick Honda service has always been great with taking care of my vehicle. This is mainly due to working with Kristi Richards. She is always polite, honest and very helpful when explaining the work being done to my car.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Richards
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 14, 2017

"Excellent customer service"

- yaateyet

I had a wonderful experience at Hendrick Honda. Kristy Richards was excellent in customer service, very helpful. Will definitely be back and will recommend to all my family and friends.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Richards
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 01, 2016

"air bag warranty work"

- Karen K Goodrich

I was very satisfied to get my Honda back with the replaced air bags in the time advised which included a free vehicle inspection. I received a ride home from Nat in the courtesy van and he was very personable and professional, enjoyed the service both ways! My service point of contact was Joe, he was also very personable, pleasant and took the time to listen to my vehicle concerns. Overall I can honestly say my car has always been serviced at Hendrick Honda with the best and most honest service advice I have received - even if it was unpalatable sometimes.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
April 11, 2016

"Honda Service "

- Twinej1

Bradley Elkins really helped me figure my maintenance situation out, and made the process a lot easier to handle. I will definitely be brining future business his way.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Elkins
April 04, 2016

"Emission Inspection "

- Lorena G.

I arrived without an appointment for an emission inspection, and met Kristi Richards. She said the wait time would be about two hours w/out appointment. I said ok and went to the wait area. About 30 minutes later I asked the receptionist to check the status of my vehicle and was told they were still working on it. Then I asked for a shuttle to take me home (I thought I could go home and do some home work and come back later for the car) but was told that only one shuttle was working that day due to second driver on vacation. Kristi comes around and said she will notify me as soon as the shuttle was available. I said ok and went back to the wait area. To my surprise, about five minutes later Kristi comes to me and said that my vehicle was ready and took me to the check out window. I was so happy to go home so fast. What was supposed to be a two-hour wait, resulted in about 40 minutes. I am used to receive this kind of excellent service from any team member because it is the same every time I go there for anything. I would have to say that Kristi depends on the service team to do a fantastic job as well; if it wasn't because they are knowledgeable and efficient enough to perform service at a level that satisfies the costumer there would be no real credit to Kristy or anyone else. So I ask: Is Kristi and anyone else sharing the reviews with the service team? I would like to thank the service team for getting my vehicle in shape in a timely manner. Thank you!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Richards
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 31, 2016

"Excellent service"

- John051

I brought my 2004 Honda Element in for a 120,000 mile check up. Assistant Service Manager Jeff Gossman initially advised me of what he recommended he would do. After the mechanic went over my car, additional services were recommended. Jeff kept me advised through out my visit the status of my repairs. Thank you Jeff.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Gossman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 30, 2016

"Inspection Done"

- billhechmer

Took my Civic for a late March inspection. Got it done at 6:00 am along an oil change and some warrantee work. Everything done in an hour and even was able to use a coupon. A great service experience.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Gossman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 29, 2016

"Great Service"

- Shana05

This is my second time coming to Hendrick Honda. The more I go to Hedrick Honda for my car services, the better I feel about the services I receive. Bradley Elkins provided great service. He was friendly, courteous, and helpful. Bradley made sure all of my concerns were addressed, highly recommend!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Elkins
March 29, 2016

"Excellent"

- Tinabit22

The service department is excellent. I don't feel like I being taking advantage of when I bring my car in for service.this is my second honda from Hendrick Honda

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
March 25, 2016

"Service Experience"

- susan123

Kristi Richards has been my service director for over 10 years. I am always please with the quality of the service I receive at Hendrick.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Richards
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
1
...
1 - 10 of 234 results