Hendrick Lexus Charleston
Charleston, SC
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Provided welcoming, professional and courteous service even though I purchased my Lexus in Minnesota. Hendrick Lexus of Charleston is my new home dealer! even though I purchased my Lexus in Minnesota. Hendrick Lexus of Charleston is my new home dealer! More
Dwight Stokes provides me with the best service. He is prompt about answering my calls and keeps me advised to schedule and price of service. I'm an older customer with an older car, but he treats He is prompt about answering my calls and keeps me advised to schedule and price of service. I'm an older customer with an older car, but he treats me and my car with the same VIP service as the late model customer. He is professional and friendly and always follows up the service to see if I have any questions. I always leave the appointment with a clean car. Thanks Dwight. More
This dealership provided what I needed to get my vehicle serviced. The representatives were courteous and helpful. I had to remind them of what services were included under our agreement. They eventually c serviced. The representatives were courteous and helpful. I had to remind them of what services were included under our agreement. They eventually conceded and gave me what had been agreed upon. They were very proactive in wanting me to purchase a new vehicle. More
Our Lexus was serviced and cleaned as discussed with Alex B, our Service Manager. Every one at this dealership acts in a highly professional way and we are always pleased with the service we receive. B, our Service Manager. Every one at this dealership acts in a highly professional way and we are always pleased with the service we receive. More
My car was thoroughly serviced and washed as promised. The service manager communicated with me in a professional and timely manner. The loaner car provided was adequate and on premise as promised. Highly The service manager communicated with me in a professional and timely manner. The loaner car provided was adequate and on premise as promised. Highly recommend Hendrick Lexus Charleston, More
We have purchased 3 vehicles from Hendrick Lexus Charleston and have been pleased with all personnel with whom we've worked, the service provided over the past 10 years and the willingness of person Charleston and have been pleased with all personnel with whom we've worked, the service provided over the past 10 years and the willingness of personnel to respond to our questions and assist in addressing all of our vehicle needs. More
Team at Hendrix Lexus of Charleston, I wanted to take a moment to share my positive experience with your dealership. From start to finish, the level of service I received was truly exceptional and made a a moment to share my positive experience with your dealership. From start to finish, the level of service I received was truly exceptional and made a lasting impression. The staff was welcoming, knowledgeable, and genuinely committed to helping me find the right vehicle. I appreciated the time and care taken to understand my needs, answer my questions, and guide me through the process without any pressure. The entire experience felt smooth, transparent, and customer focused. Alex was simply amazing. His customer service and Lexus brand product know was exceptional. Rob Denbleyker the service technician was concise with explaining the services rendered on my car. Also, the person that cleaned my car did a very awesome job. Thank you for providing such a high-quality experience. I would not hesitate to recommend Hendrix Lexus of Charleston to others and look forward to working with your team again in the future. More













