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Hendrick Lexus Charleston

Charleston, SC

Overview
Reviews
5.0
2,328 Reviews
Call Dealership (855) 533-1356
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2424 Savannah Highway

Charleston, SC

29414

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Showing 2,328 reviews

July 14, 2026

So happy with my service appointment. Alex went above and beyond to make it a good experience. So advised me on future maintenance appointments. More

by Debklindhorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
July 12, 2026

Service department - very easy to schedule, very clear communication, and the car was ready on time More

by mdmartin.shopping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Delmore
Report | Print
Jul 14, 2026 -

Hendrick Lexus Charleston responded

Mdmartin.shopping, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2026

As always, the service I recently received was top-notch! My tech adviser, Alex Bousquet, was friendly, attentive and thoroughly explained everything to me. I also really appreciated his honesty. More

by viandskl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Jul 14, 2026 -

Hendrick Lexus Charleston responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 10, 2026

The entire team is most professional. I have only had to have my vehicle in for regular service twice. The service department is effecient and in constant communication while my vehicle i More

by leeciab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Jul 14, 2026 -

Hendrick Lexus Charleston responded

Hello Leeciab, we appreciate you taking the time to leave us this feedback.

July 08, 2026

Townes Drew is very respectful, and provides excellent service. He has excellent communication skills which is the key to a good Service Adviser. More

by annabodison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Middleton, Townes Drew
Report | Print
Jul 10, 2026 -

Hendrick Lexus Charleston responded

Hello Annabodison, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2026

Alex Bousquet, Service Consultant at Hendrick Lexus Charleston was great to work with. Everything was done very well and the price was reasonable. Yes, I will be returning soon. Thanks Alex!. More

by wbrown1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet, Service Consultant at Hendrick Lexus Charleston, Alex Bousquet
Report | Print
Jul 10, 2026 -

Hendrick Lexus Charleston responded

Wbrown1123, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston.

Jul 10, 2026 -

wbrown1123 responded

Alex Bousquet, Service Consultant at Hendrick Lexus Charleston was great to work with. Everything was done very well and the price was reasonable. Yes, I will be returning soon. Thanks Alex!.

July 03, 2026

My Service Tech Jonathan Barnes did a Great Service for me answering All my questions. More

by doresa.prioleau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Barnes
Report | Print
Jul 07, 2026 -

Hendrick Lexus Charleston responded

We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

July 03, 2026

Very efficient check in. Townes Drew was professional and knowledgeable. Would recommend highly to family and friends. More

by Barbara.ankersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Townes Drew
Report | Print
Jul 07, 2026 -

Hendrick Lexus Charleston responded

Thanks again for the recommendation, and have an amazing day!

July 03, 2026

Great dealer (purchased here), Great service (always serviced here)! Thanks Brendan Borders! I’ll be back! More

by MikeG518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Borders
Report | Print
Jul 07, 2026 -

Hendrick Lexus Charleston responded

Mikeg518, we're so glad that we were able to go above and beyond your expectations!

July 03, 2026

Customer service is top notch. Got me in same day for full inspection and service and provided me with a loaner when job was taking longer than expected. Tayler was very communicat More

by iambrianb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Delmore
Report | Print
Jul 07, 2026 -

Hendrick Lexus Charleston responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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