Hendrick Lexus Charleston

The most professional dealership I have ever dealt with. This was the second vehicle we have purchased from Lexus of Charelston and will be back for the third one at some point. We never felt high pressured This was the second vehicle we have purchased from Lexus of Charelston and will be back for the third one at some point. We never felt high pressured by John Hoff, Ferrell Conyers or Michael Warren and after two trips to the dealership a deal was reached that was agreeable by both parties.I have sent customers to the dealership many times and will continue to do so. Both John and Ferrell deserve gold stars. Jim Parker More

This is my fourth car purchased from this dealership--I can't imagine going anywhere else!! The service is vastly superior to any other dealership I have done business with! can't imagine going anywhere else!! The service is vastly superior to any other dealership I have done business with! More

I found everyone I dealt with to be very accomodating and willing to answer any and all questions. Margo Walden has been great with helping me since my purchase with learning different aspects of the car. willing to answer any and all questions. Margo Walden has been great with helping me since my purchase with learning different aspects of the car. I ordered floor mats and they came in timely and were reasonable. It was overall a very good experience. I bought a Lexus because of their reliability and my also my own research. I also talked with other Lexus owners who highly recommended this brand. More

From the moment I entered the dealership until I left, the prefessionalism was evident. Mr. Hoff was extremely knoweledgeable about the car I wanted to trade and listened to what I wanted my new car to ha the prefessionalism was evident. Mr. Hoff was extremely knoweledgeable about the car I wanted to trade and listened to what I wanted my new car to have. I was looking for a certified used car and he showed me exactly what I wanted to see. I did not feel pressured but when I did decide to buy the car, he spent over one hour going over all the details with me. He did not let me leave until he felt I could handle the new features on the car. The trade-in price I received for my car was fair and I felt like I got a good price on the new car. I highly recommend Lexus of Charleston. More

I just purchased my third Lexus and my experience was great. Thanks to all the wonderful staff and most of all to John Hoff, who sold me all three cars. When I buy my fourth Lexus, I will return to Lexus great. Thanks to all the wonderful staff and most of all to John Hoff, who sold me all three cars. When I buy my fourth Lexus, I will return to Lexus of Charleston. More

Extremely helpful and knowlegeable. Outstanding followup. Took plenty of time, never felt hurried. Searched the whole southeast for what we wanted. Gave excellent options and recommendations. W followup. Took plenty of time, never felt hurried. Searched the whole southeast for what we wanted. Gave excellent options and recommendations. Would recommend to anyone. More

Lexus of Charleston made my first car purchasing process an amazing one. From the time I entered the magnificent showroom Mr. Rhett personally greeted me by opening the door. The hospitality of the staff an amazing one. From the time I entered the magnificent showroom Mr. Rhett personally greeted me by opening the door. The hospitality of the staff was great. Mr. Rhett and Mr. Southern took their time to fully explain everything to me concerning the purchase of my 2011 IS 250. Even after my purchase the follow up communications made me feel really appreciated! More

My experience with Lexus of Charleston and Michael Graber was an extremely pleasant one. Mr. Graber (and the entire staff) treated me as if I was purchasing one of their 2012 flagship automobiles and not a was an extremely pleasant one. Mr. Graber (and the entire staff) treated me as if I was purchasing one of their 2012 flagship automobiles and not a 2009 used ES350. I love the vehicle, it looks and runs like brand new vehichle, truly satisfied. Mr. Graber made sure I understood all the bells and whistles and was willing to spend as much as needed even after he was off the clock to answer any questions. I also truly appreciate the finance manager for going above and beyond to find me the best deal for my money and I would definitely recommend this dealership in a minute. Thank you Lexus of Charleston for my best car buying experience ever! More

First let me say that I really do hate the car purchasing process. However, I must say, that for the first time in my car buying experience (over 45 years), dealing with the personnel at Lexus of Charleston process. However, I must say, that for the first time in my car buying experience (over 45 years), dealing with the personnel at Lexus of Charleston made this process a really enjoyable experience. The purchase of our 2009 RX350 was easy, enjoyable, and fairly quick considering all the paperwork involved. The purchase price was fair with no games being played. All employees we dealt with were very knowledgeble of the product and extremely helpful in making our vehicle selection and financing options. We would definitely do business with this dealership again and would not hesitate to recommend it highly to anyone looking to buy a new or pre-owned vehicle. More