Hendrick Lexus Charleston

My experience with this dealer has spanned over ten years. Because of the excellent sales people and the outstanding service department, I keep coming back. I am on my third Lexus and the performance years. Because of the excellent sales people and the outstanding service department, I keep coming back. I am on my third Lexus and the performance of these vehicles is awesome. My rule for the excellent performance is no one touches my vehicle but Lexus. Their service department has trained techs that care. I must also include in this survey my service representative that has been incredible to work with me. She is very knowledgeable and a very caring person. To sum up the experience with the staff at Lexus of Charleston, there is just one word "WOW". More

Great prompt service/ Great prompt service/ great prompt service/great prompt service/great prompt service/great prompt service/great prompt service/ Allen was great to work with service/great prompt service/great prompt service/great prompt service/great prompt service/ Allen was great to work with More

As always, Lexus of Charleston's service dept was exceptional. Ability to schedule service on-line was great, was a quick check in process when dropping off car and loaner was available. Outstand exceptional. Ability to schedule service on-line was great, was a quick check in process when dropping off car and loaner was available. Outstanding personnel and service. More

I have a RX350 I have serviced with Lexus of Charleston and Bobby treats like family. I will continue to buy cars and service them at this dealership for many years. and Bobby treats like family. I will continue to buy cars and service them at this dealership for many years. More

Quality, exemplary customer service and commitment to customer satisfaction are my top reasons to choose Lexus of Charleston! I would highly recommend them to anyone interested in the best possible car customer satisfaction are my top reasons to choose Lexus of Charleston! I would highly recommend them to anyone interested in the best possible car to drive! More

I have always left my dealership perfectly satisfied. The waiting room is like a hotel lobby. Even though I am provided with a loaner I like to stop in for a cup of coffee or a water. waiting room is like a hotel lobby. Even though I am provided with a loaner I like to stop in for a cup of coffee or a water. More

Overall experience was great. Reason for 3 rating on price was due to what I considered a low ball offer on trade-in. They accepted my offer for new car and I would give them a 5 for that part of the d price was due to what I considered a low ball offer on trade-in. They accepted my offer for new car and I would give them a 5 for that part of the deal. If I had not been able to independently sell my previous car for significantly more than the trade-in offer there would not have been a deal for the new car. More

Our overall experience with both the saleperson and financial manager were excellent as have been with our other purshases with Lexus of Charleston in the past. Salespeople are knowledgeable of our ne financial manager were excellent as have been with our other purshases with Lexus of Charleston in the past. Salespeople are knowledgeable of our needs and expectations.ALL employees at this dealership are extremely professional and accomodating and we feel very comfortable in working with this dealership. We will deal with Lexus of Charleston again and would gladly recommend them to others. John Zankowski More

Excellent dealership with well coordinated sales team, good range of vehicles for consideration, good financing capabilities, great service. I came in with a Lexus for trade-in, and left in a new LS with good range of vehicles for consideration, good financing capabilities, great service. I came in with a Lexus for trade-in, and left in a new LS with great terms. More

I was pleased with all aspects of my dealings with this dealership and John Hoff. Everything was done to make this a pleasant experience and I will continue to return for all services and any questions th dealership and John Hoff. Everything was done to make this a pleasant experience and I will continue to return for all services and any questions that may arise. I would highly recommend this dealership. More