Hendrick Lexus Northlake
Charlotte, NC
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1,625 Reviews of Hendrick Lexus Northlake
Brock Ward did a great job. Courteous and quick to resolve my problem. Thorough — he checked all my info and coverages without my even asking. Kept me fully informed. He was Courteous and quick to resolve my problem. Thorough — he checked all my info and coverages without my even asking. Kept me fully informed. He was a pleasure to work with and I would work with him again. More
Excellent scheduling and communication. always a pleasure to deal with the service center and Ward Brock is outstanding as a service advisor always a pleasure to deal with the service center and Ward Brock is outstanding as a service advisor More
Omar Licout and Brock Ward are my go to guys. Their customer service is awesome. I have no problem bringing my vehicle into the dealership, I knowing that I will receive the best service. I ap Their customer service is awesome. I have no problem bringing my vehicle into the dealership, I knowing that I will receive the best service. I appreciated the mechanics as well. Thank you!! More
I always have great service at Northlake. I find everyone to be professional from the greeter to the person who retrieves my car for me to drive out. I am kept informed and advised of any iss I find everyone to be professional from the greeter to the person who retrieves my car for me to drive out. I am kept informed and advised of any issues up front. Plan to buy my next car from Northlake. More
Omar Licout made sure that I was given absolute GREAT service. He immediately took care of my concerned and issues and I left a happy customer. I’d love to do business at the North Lake location and it’s service. He immediately took care of my concerned and issues and I left a happy customer. I’d love to do business at the North Lake location and it’s mainly because of Omar! More