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Hendrick Mini

Charlotte, NC

5.0
62 Reviews

7036 E Independence Blvd

Charlotte, NC

28227

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62 Reviews of Hendrick Mini

December 30, 2023

I can’t say enough about the service. I don’t take my car anywhere else. Shout out to Casey. Thank you for all your knowledge and help! More

by Spicysoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CaseymcGuire
Jan 04, 2024 -

Hendrick Mini responded

Hi Spicysoni, thank you for taking the time to leave a review for us at Hendrick MINI. We're happy we could meet your expectations! Thank you, and have a fantastic day!

December 30, 2023

Thanks for the great service yesterday. Zach Newhouse you were awesome in ensuring all my needs were meet. Thanks for 12yrs of excellent service. More

by jreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Newhouse
Jan 04, 2024 -

Hendrick Mini responded

Jreed, we are so pleased you enjoyed your visit to Hendrick MINI! Thank you, and have a fantastic day!

December 29, 2023

I have been having my Mini serviced at Hendrick Mini for quite some time. Eric Snyder and his service team always do a great job. The videos they do of your vehicle is a game changer. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Snyder
Dec 30, 2023 -

Hendrick Mini responded

Peggy, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2023

Awesome experience at Hendrick Mini. I brought my 2017 JCW Clubman in for service. Zac Newhouse was my service writer. He was very kind, knowledgeable and professional. I highly recommen More

by caseymcguire93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Newhouse
Dec 30, 2023 -

Hendrick Mini responded

Caseymcguire93, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick MINI! Thank you, and have a fantastic day!

December 29, 2023

Hendrick mini has been more than helpful. My technician Nick f went through a detailed video to let me know the ins and outs of what needs to be done with my vehicle. After dealing with these More

by Jerzey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick f
Dec 31, 2023 -

Hendrick Mini responded

Hi Jerzey, thank you so much for your positive comments about Hendrick MINI! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 29, 2023

Came in to get my car serviced and was met with exceptional help. Between the service advisors and my tech they made everything so easy to understand and decide on what to do. The video was super h More

by Costalestaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick f
Dec 31, 2023 -

Hendrick Mini responded

Hi Costalestaylor, thank you so much for your positive comments about Hendrick MINI! Thank you, and have a fantastic day!

December 29, 2023

The cleanest, nicest service department I've ever seen. I've worked in other ones and this is just outstanding. More

by mattau77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Snyder, Eric
Dec 31, 2023 -

Hendrick Mini responded

Mattau77, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

December 29, 2023

I had my 2013 serviced earlier this month and as always it was a wonderful experience. Michelle greeted me with a smile and Zack was knowledgeable about my car. I was given a loaner that I LOVED! My car n More

by rstewart92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Zack
Dec 31, 2023 -

Hendrick Mini responded

Hello Rstewart92, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

December 29, 2023

The service team at Hendrick MINI is top notch. My technician is Justin and he is the best. Justin is consistently rated as one of the top MINI technicians in the country; we are lucky to have him More

by amydvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Carr
Dec 31, 2023 -

Hendrick Mini responded

Amydvm, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

December 28, 2023

This is a great facility to take your car for service. Casey McGuire was extremely helpful. 10/10 recommend More

by A.blessed.nonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey McGuire
Dec 30, 2023 -

Hendrick Mini responded

Hi A.blessed.nonna, thank you for taking the time to leave a review for us at Hendrick MINI. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

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