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Hendrick Mini

Charlotte, NC

5.0
62 Reviews

7036 E Independence Blvd

Charlotte, NC

28227

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62 Reviews of Hendrick Mini

December 28, 2023

Every time I'm in here, I leave smiling! The service dept. Is incredibly helpful and knowledgeable, in particular my service writer, Casey. I always know I'm getting the best possible deal a More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey , Zach , Trey
Dec 30, 2023 -

Hendrick Mini responded

Hi Grace, thank you so much for your positive comments about Hendrick MINI! We hope to be of service to you again in the future. Best wishes, Hendrick MINI

December 28, 2023

Great service at Hendrick Mini! Casey helped out and was spectacular and knowledgeable. I would recommend Hendrick Mini to anyone! More

by brittanymcguire092994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey McGuire
Dec 30, 2023 -

Hendrick Mini responded

Hi Brittanymcguire092994, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick MINI

December 28, 2023

I received a mailer for value service maintenance and decided to bring my 2016 MINI Countryman in for some much needed TLC. I’m glad I did, because while the car was there they found coolant leaking fr More

by Dan Strickland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Casey
Dec 29, 2023 -

Hendrick Mini responded

Jeff H, we are so pleased you enjoyed your visit to Hendrick MINI! We are always more than happy to assist you if anything else comes up. Take care!

Dec 30, 2023 -

Hendrick Mini responded

Hi Dan Strickland, thank you for taking the time to leave a review for us at Hendrick MINI. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

December 28, 2023

Hendrick MINI service is great to deal with every time I visit them. I will not take my car anywhere else. Thanks Hendrick MINI More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Dec 29, 2023 -

Hendrick Mini responded

John, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

December 27, 2023

Service is always amazing and such a pleasure! Staff is very nice and always informative. More

by Shellykeefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Snyder
Dec 28, 2023 -

Hendrick Mini responded

Hi Shellykeefe, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

December 27, 2023

As always, such a great servie experience at MINI! When I walk through the door, I feel like a friend rather than a customer. The advisors are so kind the kind and know everything about the MINI brand More

by Hannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Dec 29, 2023 -

Hendrick Mini responded

Hello Hannah, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 27, 2023

Hendrick Mini service is the best in the business. From the service writers, to the techs, to Michelle who helped get me a loaner car while my car was being repaired. Can’t recommend them enough. More

by Dtnewton
Recommend Dealer
Yes
Employees Worked With
Michelle
Dec 29, 2023 -

Hendrick Mini responded

Dtnewton, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick MINI! Thank you, and have a fantastic day!

December 26, 2023

I have been to Hendrick MINI several times and the guys in parts and service are great. Everyone is always friendly and accommodating. They're great with their communications, keeping me up to date every s More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Snyder, Bruce Holloway, Raymond Pachick, Jorge Bravo, Michelle Stewart, Zach Newhouse, Casey McGuire, Robert Mason
Dec 28, 2023 -

Hendrick Mini responded

Cj, we are so happy to read such a great review about Hendrick MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2023

Eric Snyder and his service hands down are simply the best! Exceptional service from start to finish ! More

by bryant1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Snyder
Dec 28, 2023 -

Hendrick Mini responded

Bryant1968, we're happy you found our staff to be so supportive during your experience here at Hendrick MINI. Please don't hesitate to reach out if there's anything additional we can do for you.

December 26, 2023

Eric goes above and beyond when I need to come in for service. His department is always accomodating, kind, and considerate! More

by annastancil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Justin
Dec 28, 2023 -

Hendrick Mini responded

Hi Annastancil, thank you so much for your positive comments about Hendrick MINI! Thank you, and have a fantastic day!

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