Hendrick Southpoint Auto Mall

BMW had great and fast service. Jessica kept on top of my needs for great service. Two unexpected events happened then needing to have some maintenance done. Finished quickly and k Jessica kept on top of my needs for great service. Two unexpected events happened then needing to have some maintenance done. Finished quickly and kept me informed multiple times a day of the status. They have become my home service shop. Recently we moved from CA and the superb service from Steve Thomas BMW. More

Jamie did a great job to address my concerns and ensured that I was informed all the time. that I was informed all the time. More

Love the people that work here, but was not pleased that I was told my service would take 30 minutes, but instead took almost 2 hours. If I knew that in advance I would have planned accordingly. I was told I was told my service would take 30 minutes, but instead took almost 2 hours. If I knew that in advance I would have planned accordingly. I was told that on the phone when I made the appointment and again when I arrived. More

Anthony Scott was awesome. Great customer service and attentive to the customer. Explained the detail before and after the service. Great customer service and attentive to the customer. Explained the detail before and after the service. More

Very professional staff at Hendricks Acura. They provided timely and quality servicing of my TLX on many occasions. Outstanding customer service from Clinton Harrison from start to finish! They provided timely and quality servicing of my TLX on many occasions. Outstanding customer service from Clinton Harrison from start to finish! Thanks Clinton!!!! T. Harris More

Harold was quite professional and helpful in checking me in, explaining the process, and following up with calls. He also made the Uber reservation seamless. Well done! in, explaining the process, and following up with calls. He also made the Uber reservation seamless. Well done! More

Awesome dealership. Great customer service. Car was finished as they promised. They cared about my time. Great customer service. Car was finished as they promised. They cared about my time. More

Bmw Southpoint is the best BMW dealer around period. Sells team is incredible, Shawn is the person to go to. Service team is always on point. Thanks! Patricia and Jen. I’m a lifetime customer for sure. Sells team is incredible, Shawn is the person to go to. Service team is always on point. Thanks! Patricia and Jen. I’m a lifetime customer for sure. Thanks Hendrick BMW More

Always great service, but this was an exceptional experience. Great personal attention & communication from Jeffrey Snow and Anthony Scott. Being greeted by Patricia and seeing all the smiles was aw experience. Great personal attention & communication from Jeffrey Snow and Anthony Scott. Being greeted by Patricia and seeing all the smiles was awesome. Thank you!! More