
Hendrick Southpoint Auto Mall
Durham, NC
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107 Reviews of Hendrick Southpoint Auto Mall
Alex Cash & Team were outstanding in selling us a 2025 Honda CRV Hybrid. Alex talked us through all aspects of the sale & buying a different make than the dealer sold. Both my wife and I were able to te Honda CRV Hybrid. Alex talked us through all aspects of the sale & buying a different make than the dealer sold. Both my wife and I were able to test drive the car and ultimately Alex and Faris got us to where we needed to be on price. This is our third car from Hendrik Subaru and we couldn't be happier. More
I had a great experience at Hendrick Southpoint. Joshua McDonald was extremely patient and worked with me to find the perfect car for me... And that meant trying three different cars... I'm telling Joshua McDonald was extremely patient and worked with me to find the perfect car for me... And that meant trying three different cars... I'm telling everyone to go to Hendrick and ask for Josh. More
The team at the service and sale department is amazing. They are very flexible and accommodating. I use the for all 6 of my BMWs that I bought there and I wouldn't want to use anyone else. They are very flexible and accommodating. I use the for all 6 of my BMWs that I bought there and I wouldn't want to use anyone else. More
The staff was attentive and helpful. However, the service took longer than it should as it consisted solely of an oil change and tire rotation and alignment. That took 4 hours. However, the service took longer than it should as it consisted solely of an oil change and tire rotation and alignment. That took 4 hours. More
Got engine light. They would only give a "drop-off and we'll work you in over a few days" appointment. I live 1.5 hours away and had to cancel stuff for my wife and They would only give a "drop-off and we'll work you in over a few days" appointment. I live 1.5 hours away and had to cancel stuff for my wife and I to make 2 trips (6 hours) to bring and retrieve. When leaving, noticed many courtesy cars lined up...but was never offered one to reduce the disruption of this repair. (I bought this car here.) Had to press for why the repair was so costly. Jordan showed my the complicated part when I checked out and I finally accepted that. Suggestion, when you know I'm on the way to come get it, why not have car waiting instead of me having to stand in the service alley while the rep fetches it? More