Hendrick Toyota Apex

Friendly, great service Each time I have been there for service, the people working there have been courteous and efficient. I like that they have a shuttle to take you somew Each time I have been there for service, the people working there have been courteous and efficient. I like that they have a shuttle to take you somewhere if your wait is going to be awhile. More

Recalls on my van Everyone was super friendly and very helpful. The service was excellent and professional. I was very impressed with the entire service department and Everyone was super friendly and very helpful. The service was excellent and professional. I was very impressed with the entire service department and how it operated. More

Purchasing of new Rav4 Brought my current Rav4 in for its final maintenance and sat down with Frank Aledia to discuss options for when my lease was up. After reviewing the o Brought my current Rav4 in for its final maintenance and sat down with Frank Aledia to discuss options for when my lease was up. After reviewing the options they presented me with the new 2019 Rav4 which I was happy to move forward with. Frank was very professional and made the experience easy and quick as possible. More

95K service Great and amazing service. Visited for my 95K service, check in was great, shuttle ride was good, and vehicle was serviced and handed over within prom Great and amazing service. Visited for my 95K service, check in was great, shuttle ride was good, and vehicle was serviced and handed over within promised time. Great thing is it was on a Sunday. More

Purchasing new Toyota 4-Runner My experience in purchasing my new Toyota 4-Runner was a good one. The salesman was very helpful and courteous in finding my new Toyota with the seve My experience in purchasing my new Toyota 4-Runner was a good one. The salesman was very helpful and courteous in finding my new Toyota with the several requirements that I needed. I would definitely contact him in the future for his help. More

fast service Able to obtain appointment right away for a software update and service was great. Met me at my car right away and provided estimate of time to compl Able to obtain appointment right away for a software update and service was great. Met me at my car right away and provided estimate of time to complete service. Was completed in less time, gave me immediate feedback regarding status of car More

Great Service I always received great car service from Hendrick Toyota Apex. Brian took care of explaining in details what is required for my vehicle going forwar I always received great car service from Hendrick Toyota Apex. Brian took care of explaining in details what is required for my vehicle going forward, this was really helpful. More

Service, Trade in and Purchase For the past several years we have had the same gent (large man - looks like he could have been a football player) - he is the nicest service man we h For the past several years we have had the same gent (large man - looks like he could have been a football player) - he is the nicest service man we have ever had. Takes time - with us and we appreciate that. We enjoy bringing the Camry out there for service - and he gets us out of there as quickly as possible - much better than where my husband takes his truck to the Toyota place on Capitol Blvd. All the folks at Ape are really nice. We have purchased a suv from Daryl and will bring it in for service when time. and he has been wonderful and professional to work with. More

Great Service Rep Joad - Sincerely JHarley I have been coming to this dealership for years and I am happy with the customer service and car service. My rep Joad was extremely helpful and a del I have been coming to this dealership for years and I am happy with the customer service and car service. My rep Joad was extremely helpful and a delight to deal with. He always answers all my questions and addresses my concerns. They have extensive hours so I never have an issue getting my car serviced. I’ve been pleased and would recommend them! I usually request Joad when I make an appointment. More

awful expirence. I got my car serviced here. the service was fine, my car is now working great... but the customer service was terrible. it took about 20 minutes to be I got my car serviced here. the service was fine, my car is now working great... but the customer service was terrible. it took about 20 minutes to be acknowledged and then once i was acknowledged they couldnt find any records of the names i had previously given them atleast 3 times over the phone, and everytime i called they couldnt find my name either... turns out they had my car under all of the previous information of the previous owner and ive had my car for about a year. nobody ever bothered to changed ANY information after coutless atempts of me trying. brian bess was the only competent person working there, but yet he never changed my information either. also i had tons of additional charges that were marked as costomer requests and i certainly did not request those services, and it took another 20 minutes to wait for them to bring me my car. More