Hendrick Toyota Concord

Been going there 20 years. ..customer service is falling with volumes. Used to be more personal. Recently waited almost 1.5 hours to get a tire valve stem fixed and ended up l ..customer service is falling with volumes. Used to be more personal. Recently waited almost 1.5 hours to get a tire valve stem fixed and ended up leaving and going to another company for service. Was quoted $167 for a tire pressure sensor that I got for $50 from another Toyota dealer. More

I enjoyed this Dealership here in concord The workers make sure the job is done make sure the job is done More

Dennis Ruiz was the sales person. He was kind, patient, courteous and knowledgeable. it was a great customer experience. He gets 10 stars! He was kind, patient, courteous and knowledgeable. it was a great customer experience. He gets 10 stars! More

Love the new video inspection they send during the services appointments. This is the only dealership we trust to do business with. services appointments. This is the only dealership we trust to do business with. More

Dennis Ruiz helped me purchase a 2025 Toyota Corolla. He was very kind, patient courteous and helpful. Great customer service! I would give him 10 stars! Brenda T. He was very kind, patient courteous and helpful. Great customer service! I would give him 10 stars! Brenda T. More

Lacey was amazing and so helpful! A second Toyota for us- we had a Prius for 316,000 miles and just bought a Camry Hybrid! A second Toyota for us- we had a Prius for 316,000 miles and just bought a Camry Hybrid! More

The service department did an excellent job servicing my vehicle. They were very thorough about and explained what was wrong with my vehicle in a way that I could understand the problems that had led me to vehicle. They were very thorough about and explained what was wrong with my vehicle in a way that I could understand the problems that had led me to bring the vehicle in for maintenance. More

Sensational service! Everything could be characterized as timely, detailed, and attentive and always with a constant smile. Everything could be characterized as timely, detailed, and attentive and always with a constant smile. More

Andrew toyta concord the best . he and W L sales manager took care me and wife and car still had warranty 60.009 left on it no cost.retired trooper Allen Johnson aj he and W L sales manager took care me and wife and car still had warranty 60.009 left on it no cost.retired trooper Allen Johnson aj More

Jessicah Keane did a great job as did Mathew in finance, great to work with. Only reason you didn't get a 5 is because I think we always have something we can improve. great to work with. Only reason you didn't get a 5 is because I think we always have something we can improve. More