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Hendrick Toyota Concord

Concord, NC

4.8
940 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 940 reviews

April 26, 2024

We went in to look around and drove out in my new car! ! From the moment we stepped foot into the dealership, everyone was so kind and friendly. We weren't pressured or accosted in the lot. Our sales assoc More

by ag1275
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Tinsley, Jordan Gladden, Lamont Perry
April 25, 2024

Very friendly and helpful. Brandon was awesome. He was very knowledgeable and courteous. I had a great experience as always. More

by vjarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
April 22, 2024

I have dealt with this dealership for the past eight years. I have always gotten great courteous service. Our recent Purchase experience was flawless. More

by prairiequeena54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Michalec
Apr 23, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Jimmy Michalec at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

April 18, 2024

Very large dealer with a lot to chose from. Everyone was friendly and willing to help. Kate was fantastic. Very honest about her knowledge and very personable. When we buy again we will ask for More

by rwilson121868
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Gutierrez
Apr 19, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Kate Gutierrez at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

April 16, 2024

Un servicio pésimo. Me envían cupones de descuento y después no permiten usarlos. Eso me parece una falta de seriedad. More

by irmacolon67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Iry Bradsher
Apr 23, 2024 -

Hendrick Toyota Concord responded

Nos decepciona saber que su visita con nosotros no cumplió con sus expectativas. Vernita, Gerente de Relaciones con el Cliente

Apr 23, 2024 -

irmacolon67 responded

Si son profesionales lo que deberían es enviarme un cheque con el cupón de descuento que yo tenía programado usar y ustedes no me lo permitieron. De esa manera se vería la seriedad y profesionalismo que tiene el dealer.

April 16, 2024

The service department at Hendrick Toyota of Concord is number one! My family will definitely be coming back for our vehicles service needs. More

by jymoose79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor shuttle driver , Abadi Almasri
Apr 18, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Abadi Almasri. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

April 12, 2024

I have been buying cars for many years and have never had such a pleasant and professional experience as I had at Hendrick Toyota Concord. Kaitlyn was extremely knowledgeable about the Tundra and all of the More

by JGill2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Arellano, Kaitlyn Larson
Apr 14, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Kaitlyn Larson at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

April 10, 2024

In and out with no issues friendly professional and shared options with cost and did not push when I said not at this time. More

by larrymcmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
Apr 12, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Brandon Chestnutt We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

April 08, 2024

The service at this dealership was excellent. Kaitlyn was very knowledgeable and efficient with the purchase process. The entire staff was very friendly and had great attention to detail which ma More

by david
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donnie Moore, Kaitlyn Larson, Wael Abdu, TJ Parris
Apr 10, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback, David. We are so happy to read such a great review about your sales experience with Kaitlyn Larson at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

April 05, 2024

Brittany was very personable and helpful. She explained everything about the service options and made expert recommendations on which were more beneficial. More

by Mrs. Monty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Snyder
Apr 06, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Brittany Snyder. We appreciate the recommendation and look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

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