Hendrick Toyota Concord

Nice people. My last appointment was for 1:15 pm for an oil change and tire rotation. I was there till after 4:15 pm. Place was packed - don’t know what happen My last appointment was for 1:15 pm for an oil change and tire rotation. I was there till after 4:15 pm. Place was packed - don’t know what happened but seemed they overbooked appointments. Not my best experience. Was supposed to leave town to attend a funeral; however since it was after 4 before I left the dealership I had to change my plans and couldn’t leave till the next day. Not a happy camper. More

Jesse was prifessional and spot on with her knowledge of the vehicle Excellent salesperson and forthright the vehicle Excellent salesperson and forthright More

Vincer Vasquez was incredibly knowledgeable and helpful! Excellent customer service, always feel well taken care of, great people, great company! Excellent customer service, always feel well taken care of, great people, great company! More

Vincer Vasquez was amazing and helping me quickly look over my vehicle because of a Toyota customer program. My car wasn’t due for any work yet but also proactively printed out my next service requirement over my vehicle because of a Toyota customer program. My car wasn’t due for any work yet but also proactively printed out my next service requirements so I can prepare! More

After a very disappointing experience at a different dealership, we came to Hendrick Toyota Concord hopeful to find a good fit for us. Andrew set the tone by being very responsive to our inquiry and set dealership, we came to Hendrick Toyota Concord hopeful to find a good fit for us. Andrew set the tone by being very responsive to our inquiry and setting an appointment to test drive the Prius we were interested in right away. He was knowledgeable, professional, sincere, and considerate of our budget. He walked us through all our options and at no point did we feel pressured to purchase. We got the deal that worked for us and I would gladly recommend this dealership to anyone looking to buy a car. More

All service needs addressed. Had coolant flushed also. Worked with Brandon, who covered everything professionally. Had coolant flushed also. Worked with Brandon, who covered everything professionally. More

Service was great and completed all of the necessary work na na na na na na na na na na More

Hendrick Toyota is an excellent Service and car dealer! ALWAYS GOOD SERVICE and customer service ALWAYS GOOD SERVICE and customer service More

truck needed a new battery got it replaced quickly and efficiently Ryan done a great job getting me in and out. efficiently Ryan done a great job getting me in and out. More

Been going there 20 years. ..customer service is falling with volumes. Used to be more personal. Recently waited almost 1.5 hours to get a tire valve stem fixed and ended up l ..customer service is falling with volumes. Used to be more personal. Recently waited almost 1.5 hours to get a tire valve stem fixed and ended up leaving and going to another company for service. Was quoted $167 for a tire pressure sensor that I got for $50 from another Toyota dealer. More