Hendrick Toyota Merriam

Price is the only thing I can't rate, because the new Prius is in such demand the price is non-negotiable. Yes, it is expensive. I expected that. Fair and efficient are the words I would use to descri Prius is in such demand the price is non-negotiable. Yes, it is expensive. I expected that. Fair and efficient are the words I would use to describe the folks here. They knew their product and worked to make my experience a pleasure. For some reason, my experience with them inpires trust. More

We could tell why Randy is their top salesperson.He showed us several Tundras and helped us with the features we wanted and didn't want and did it in a very profesional and honost way. Randy we will be showed us several Tundras and helped us with the features we wanted and didn't want and did it in a very profesional and honost way. Randy we will be back. More

everyone of your employees i had contact with did an outstanding job. the salesman shuk did an excellent job he has a bright future with your company!!!!!! thank you all for making me feel like family!! outstanding job. the salesman shuk did an excellent job he has a bright future with your company!!!!!! thank you all for making me feel like family!!!!!!! More

I went to Superior Toyota for the 1st time yesterday to have my 2005 Toyota Scion looked at. I had it at another Service Repair shop the day prior, when all of a sudden my Check Engine Light came on. Not have my 2005 Toyota Scion looked at. I had it at another Service Repair shop the day prior, when all of a sudden my Check Engine Light came on. Not trusting the previous business, I took it to Superior since they were close to my home. What I found when I went there, were professional people with great customer service skills. From the shuttle driver, who gave me a ride back to my home, to the Customer Service Rep who was assigned my vehicle. Everyone there was courteous and very professional. Top notch all the way. They kept me informed on my car's progress. And when it was completed, I was given a call to advise that the issue was a very quick and easy fix. I cannot express enough, how throughly impressed I was with the whole operation. I will not hesitate to bring my car back to Superior Toyota nor to look to them on my next purchase. More

I was looking for a new Toyota Prerunner. Could not find one in Colorado but found one @ Superior Toyota. From the first e-mail I sent them until I drove it off the lot, they were by far the best car deale one in Colorado but found one @ Superior Toyota. From the first e-mail I sent them until I drove it off the lot, they were by far the best car dealer I have ever dealt with. You could tell that their attitude and their care were natural and not false of forced. This plus the fact they had the best price by far made it easy to fly from Denver to KC just to buy the truck. When my wife is ready to replace her Camry they will be the first people I call. They even give you a full tank of gas!!! More

Staff was extremely knowledgeable and worked to earn our sale. Great customer focus in bring attention to me any details of the deal I may have overlook. I liked the vehicle overview and initial appointment sale. Great customer focus in bring attention to me any details of the deal I may have overlook. I liked the vehicle overview and initial appointment setup. I did not expect the Toyota Care package. A great deal for 2 years. Top notch dealer. More

As a return buyer I expected a high level of care and was not disappointed. The dealership is clean, comfortable and the sales people are friendly, knowledgeable and very courteous. I was offered an extreme not disappointed. The dealership is clean, comfortable and the sales people are friendly, knowledgeable and very courteous. I was offered an extremely good trade-in on my used Sienna and an excellent price on a new Toyota. I expressed a desire to minimize the negotiation process and was pleasantly surprised with their compliance. Several of the staff remembered me from my previous purchasing experience. More

We received a warm greeting when we arrived. Were shown all the available camrys. We were given a very fair price on the vehicle. We traded our dodge durango in on the new camry. Have been very happy with all the available camrys. We were given a very fair price on the vehicle. We traded our dodge durango in on the new camry. Have been very happy with the way it was handled. They have followed up with service and recalls. This was all handled very business like and we are very happy with the outcome. We would buy another vehicle from this dealership. More

Walked into the dealership, met with Randy. He pulled up the information on the vehicle I was looking for and within 10 minutes we were on the road testing out the vehicle. Came back into the showroom and the information on the vehicle I was looking for and within 10 minutes we were on the road testing out the vehicle. Came back into the showroom and found another vehicle which we tested and met better the requirements that I was looking for. I was offered refreshments while I was waiting and overall enjoyed my experience. No pressure sales approach. Friendly, courteous service. He came up with the bottom line figure that I was looking for on the first go around, with no haggling. Came back after discussion with my wife and finalized the deal. I found the staff at Superior to be excellent in customer service and enjoyed the send off from them in the parking lot. Overall enjoyed the experience much better than at the other dealerships that I visited. More

I registered both of my cars (which I bought at Superior) up for the Oil Change and Tire Rotation Program have been extremely impressed. The 3 things that have impacted me are: (1) the service is very prompt up for the Oil Change and Tire Rotation Program have been extremely impressed. The 3 things that have impacted me are: (1) the service is very prompt and convenient. I've never waited past 45 min for anything thus far; (2) they're experts in identifying any issues and I've never had to return for the same problem twice; (3) the price is very reasonable. When I do a cost analysis of an oil change + tire rotation and service point inspection, you can't beat the deal. In my opinion the meaning of service is incomplete without a personable touch. Scott Kelford is one of the best service managers in the business and he knows his stuff. He's well respected amongst his peers and he's extremely cordial with his customers. Scott manages a top notch service team. I'm always greeted with a warm welcome from any one of the advisors including Justin,Randy Borgman and John Bates. They operate very much like a family and for that I'm most appreciative. The way the service is set up is you get assigned an individual advisor specific to your car(s). I'm fortunate to work with Justin Ayers as he's enthusiastic, extremely responsive and dependable, plus he's an overall nice guy to know. Today he told me about what he likes to do on his days off, which is to spend time with his wife and baby boy, Brody James Ayers. I'd highly recommend the Service Program and I'm sure any one of the advisors will do a great job! More