My wife and I went in about 2 weeks ago now to buy a new van. The sales process took about 5 hours total and was as any car sale is: a back and forth tug-o-war on the price of the car vs the trade in value etc. That part I did not mind, since all dealerships are ultimately trying to make money. What I did find extremely unprofessional however was the finance portion of the process, in which I had to tell the finance guy John, upwards of 6 times I was NOT interested in the extended warranty package, to the point where I had to raise my voice to him, to which he continued to arrogantly bring back the warranty 2 more times, so 8 total. If I am spending upwards of 40-50k on a car, the last thing I want to do is have some paper pusher question why I am refusing his OPTIONAL service, for my new vehicle. Based on that experience with John I would not recommend this dealership because I would hate to see anyone else be disrespected in that manner. I have left at least 3 messages for the GM and the head of customer relations and have yet to receive a call back to discuss my experience. With that being said, I probably will not service my vehicle there either since they clearly do not value client, and are not looking to keep their buyers happy and coming back.