Hendrick Toyota of Wilmington

New Car Purchase Our salesperson, Kim Wehinger, helped us immensely when we were looking for our new Toyota. She is knowledgeable, informative, and friendly. All our Our salesperson, Kim Wehinger, helped us immensely when we were looking for our new Toyota. She is knowledgeable, informative, and friendly. All our questions were answered patiently and honestly. Our quest for a new car was a very pleasant one! More

Another first class experience. Efficient intake when I dropped off the car, a relatively short duration to complete the servicing, and Sylvia was great as usual with focused custome Efficient intake when I dropped off the car, a relatively short duration to complete the servicing, and Sylvia was great as usual with focused customer service. More

Top Notch Customer Service Vince was very helpful and was thorough with the explanation of what services I would be getting that day. He also made sure I got the special that wa Vince was very helpful and was thorough with the explanation of what services I would be getting that day. He also made sure I got the special that was being offered that month (he could've forgotten to mention it and I would've paid full price). Overall easy and stress-free experience. More

New car Very professional from start to finish The team in place at Hendrick Toyota in Wilmington made the process a pleasant one . I am happy with my new Very professional from start to finish The team in place at Hendrick Toyota in Wilmington made the process a pleasant one . I am happy with my new C-HR More

Happy! Pleased with the telephone & in-person staffers ! Stress free except for drove over to dealership ! (The complimentary car wash robot seems to be n Pleased with the telephone & in-person staffers ! Stress free except for drove over to dealership ! (The complimentary car wash robot seems to be near the end of its life expectancy though! ) More

Great Experience Everyone there is wonderful. They are courteous, friendly & very knowledgeable. This is the 2nd car that I have purchased from Hendrick. I drive an Everyone there is wonderful. They are courteous, friendly & very knowledgeable. This is the 2nd car that I have purchased from Hendrick. I drive an hour to get service. You have a customer for live. More

Timely and coordinated service I had my maintenance, side view mirror replaced, mini detail and scratches buffed out of my car all in 1 day. Josh, the service rep, was wonderful to I had my maintenance, side view mirror replaced, mini detail and scratches buffed out of my car all in 1 day. Josh, the service rep, was wonderful to work with. More

Dissatisfied with service I brought my car in for service because there seems to be a problem with steering the vehicle. The steering wheel turns very slowly and feels very tig I brought my car in for service because there seems to be a problem with steering the vehicle. The steering wheel turns very slowly and feels very tight and heavy some of the time when I first start the car. After spending seven hours waiting for the vehicle with an appointment, the problem could not be replicated and I left with my vehicle still not fixed. I now have to cancel a trip to our home state that my children and I have looked forward to for 6 months. I am very disappointed in the service, especially since we opted for an extended warranty that is worthless if the car is still not fixed. More

New Car Experience Just wanted to take a moment and thank everyone who had a part in my first new car buying experience. Everyone at the Hendrick Toyota of Wilmington wa Just wanted to take a moment and thank everyone who had a part in my first new car buying experience. Everyone at the Hendrick Toyota of Wilmington was very friendly and willing to do whatever it takes to get me and my family in a new vehicle with an awesome price! I can't thank you guys enough! More

Helpful with my purchase The staff was knowledgeable and answered my questions about the purchase to my satisfaction. They were eager to be of service but respected my need to The staff was knowledgeable and answered my questions about the purchase to my satisfaction. They were eager to be of service but respected my need to process my options. That means a a lot for such an important purchase. I would definitely return when a new 4-runner becomes necessary! More