Hendrick Toyota of Wilmington

Buying a new car Everyone at Hendricks Toyota was very helpful and knowledgeable about their product. I was not expecting to buy a new car but they gave a trade in and Everyone at Hendricks Toyota was very helpful and knowledgeable about their product. I was not expecting to buy a new car but they gave a trade in and made it work. More

2105 Highlander; Quick and thorough service. I had an early morning appointment scheduled for new tires and an oil change on my 2015 Highlander. I was taken promptly as soon as I arrived. I was I had an early morning appointment scheduled for new tires and an oil change on my 2015 Highlander. I was taken promptly as soon as I arrived. I was told it would take about 3 hours for the whole process. During the time I was waiting, I was informed that there were a couple of additional procedures that were due or coming up based on the nearly 80,000 miles on my vehicle. Since I was dropping a few bucks for the new rubber, I asked if any of those procedures were needed immediately or could they wait to be done during my next scheduled appointment. I was assured that they were not a safety issue and could wait. No attempt to upsell with a dire emergency type of push. Everything scheduled was done in a little over 2 hours and was on my way. Evan Biddle had communicated with me via e-mail prior to the whole process and continued to do so while I was present. Excellent service and I will obviously have the additional scheduled procedures done during my next visit. More

EXCELLENCE Scheduling both cars on the same day was convenient. Wait times were prompt and reasonable. Work was spot on. Sylvia Jeffcoat always takes special Scheduling both cars on the same day was convenient. Wait times were prompt and reasonable. Work was spot on. Sylvia Jeffcoat always takes special care of us. We remain loyal customers. More

2019 Corolla Jeremy (assistance service manager) processed my 6 month service on my 2019 Corolla. Even though I had an appointment, I got there early & was process Jeremy (assistance service manager) processed my 6 month service on my 2019 Corolla. Even though I had an appointment, I got there early & was processed in a very quick & through fashion. More

Purchasing our Camry David (our salesman) was very friendly and helpful in finding the car we wanted and getting it at the price we wanted. He was very thorough in explai David (our salesman) was very friendly and helpful in finding the car we wanted and getting it at the price we wanted. He was very thorough in explaining the features available before we left the dealership. More

Excellent Service Hendrick Toyota cares about the customer. The service from driving up and checking in to picking up your completed car is an easy process. Staff is ou Hendrick Toyota cares about the customer. The service from driving up and checking in to picking up your completed car is an easy process. Staff is outstanding. More

Routine Maintenance I love being able to schedule on line. I was able to get a late Friday afternoon appt and expected to be there for at lease 90 minutes and was in and I love being able to schedule on line. I was able to get a late Friday afternoon appt and expected to be there for at lease 90 minutes and was in and out in 45 minutes. Great servive and friendly agent. More

Service visit Visit was fast and friendly. Very satisfied. Always return to Hendrick Toyota for service and repair. Have been going there for 14 yrs and have no com Visit was fast and friendly. Very satisfied. Always return to Hendrick Toyota for service and repair. Have been going there for 14 yrs and have no complaints. More