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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,061 Reviews
Call Dealership (910) 795-2945
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5640 Market St

Wilmington, NC

28405

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2,061 Reviews of Hendrick Toyota of Wilmington

May 11, 2024

Melisa hatcher was fantastic! Looking forward to working with her again. Service was fast and easy More

by jimmygco1
Recommend Dealer
Yes
Employees Worked With
Melisa hatcher
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May 14, 2024 -

Hendrick Toyota of Wilmington responded

Jimmygco1, we are so happy to read such a great review about Hendrick Toyota Wilmington!

Helpful
May 10, 2024

Greg is the kind of Customer Service person that I would hire at my dealership More

by John.Kaiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Jessick
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May 10, 2024 -

Hendrick Toyota of Wilmington responded

John.kaiser, thank you for sharing your positive experience!

Helpful
May 10, 2024

My service representative William Sykes was fantastic! He was professional and personable. He addressed all of my concept. More

by peterlgray2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Report | Print
May 14, 2024 -

Hendrick Toyota of Wilmington responded

Peterlgray2003, we are very happy we could provide you with a positive experience!

Helpful
May 10, 2024

Austen Jones was great. Wonderful experience at the last minute emergency before a long road trip More

by Carolynehcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Jones, Kathryn Jessick
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May 14, 2024 -

Hendrick Toyota of Wilmington responded

Hi Carolynehcox, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

Helpful
May 09, 2024

I went in for a 5000 mile maintenance check up. Alyssa Pope was so attentive and professional. I really appreciate the customer service she showed during my appointment. More

by Missy.Sumrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Report | Print
May 10, 2024 -

Hendrick Toyota of Wilmington responded

Hi Missy.sumrell, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

Helpful
May 08, 2024

Great service department - appreciate the response time and thorough care provided by polite staff members More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Spangler
Report | Print
May 09, 2024 -

Hendrick Toyota of Wilmington responded

Larry, thank you for your kind words and this wonderful review!

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May 07, 2024

Had an amazing experience with this dealership and more specifically the service team. Frank B. Made this trip an absolute breeze More

by Chris.laluz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank B, Mike Benton, Steve Tysinger
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May 09, 2024 -

Hendrick Toyota of Wilmington responded

Chris.laluz, we are very happy we could provide you with a positive experience!

Helpful
May 07, 2024

I had an amazing experience with Dawn Fromme’. She was kind, caring and extremely knowledgeable. I highly recommend her as the person to see for a new Toyota! More

by karenriedemann56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn and Josh
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May 09, 2024 -

Hendrick Toyota of Wilmington responded

Hi Karenriedemann56, thank you so much for your positive comments about Hendrick Toyota Wilmington!

Helpful
May 07, 2024

Had my car in for service and was provided with outstanding customer service by Alyssa. She was polite, patient and informative. The service was fast and Alyssa’s follow up was well above average. More

by Rosemary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Report | Print
May 09, 2024 -

Hendrick Toyota of Wilmington responded

Rosemary, we are so happy to read such a great review about Hendrick Toyota Wilmington!

Helpful
May 04, 2024

This is my third lease transaction with Dawn. I trust her with my auto choices. She is professional and trustworthy. After 22 years with her company she knows Toyota. More

by Tom2kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thinas
Report | Print
May 07, 2024 -

Hendrick Toyota of Wilmington responded

Tom2kathy, we are so happy to read such a great review about Hendrick Toyota Wilmington!

Helpful
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