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Hendrick Volkswagen Frisco
Frisco, TX
1,080 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,080 Reviews of Hendrick Volkswagen Frisco
June 06, 2025
This is our second vehicle purchased from Hendrick Volkswagen Frisco within a year's time. The first time was for my own car, and this time it was for my husband's. The choice was easy to return to th Volkswagen Frisco within a year's time. The first time was for my own car, and this time it was for my husband's. The choice was easy to return to this particular dealership for our car buying experience! We had such a memorable and refreshing experience with George, our sales consultant previously, that we reached out to him again for assistance with another purchase. George is knowledgeable about the functionality of the vehicles, the differences between models, is very prompt with finding out the answer to additional information we may need, is transparent, and allows YOU (as the customer) to make your own decision. He doesn't hassle nor hover. He ensures that you have all the accurate information needed to solidify your choice. Also, I should add that when I reached out to George to let him know we were interested in purchasing another car, he wasted no time in gathering the details of what we were looking for and scheduling an appointment. He also had all of the vehicles that we were interested in, and some that matched our interest, parked together in a row upon our arrival to the dealership, for easy comparison. Tell me about first class customer service!!! Not to mention, he even sent us videos of the subject vehicles prior to the appointment. Needless to say, we are more than satisfied with our purchase and the great care we received throughout the car buying process (once again :-). Thank you, George, for your intentionality, and sharp skills as a sales agent! More
by Stacynicolegreen@yahoo.com
Employees Worked With
George Strong
June 03, 2025
Josh Frank was the service advisor during my visit to this dealership. He was very nice and also informative! Will definitely return to see Josh again! this dealership. He was very nice and also informative! Will definitely return to see Josh again! More
by Mrsjessbondofficial
Employees Worked With
Josh Frank
May 30, 2025
I had a great experience working with Josh Frank when I brought my car in for service. He was communicative, helpful, and made sure everything went smoothly. I really appreciated how he kept me informed th brought my car in for service. He was communicative, helpful, and made sure everything went smoothly. I really appreciated how he kept me informed throughout the process. I’ll definitely be coming back for future service needs. Highly recommend! More
by Mgilliam
Employees Worked With
Josh Frank
May 28, 2025
Courteous, honest, caring, and exceeding expectations These are the words that describe my experience with this dealership and was what I experienced with Josh Frank as my service advisor expectations These are the words that describe my experience with this dealership and was what I experienced with Josh Frank as my service advisor for the most recent tune-up or servicing of my beloved VW Golf R. They are the best Volkswagen dealership I have gone to and gotten my vehicle serviced out of all the other ones I have visited in the DFW metroplex. Which I can honestly say stems from the caliber of people they employ here. Many say they know how to work on cars or promise they can deliver what is needed, yet few do. I'm glad I have found the right people that can deliver on what they promise. This is also why when they recommend services or things that need to be done for my vehicle. I usually get them done. Which as someone that use to be an auto mechanic I thought I'd never find a place or people I could do that with. More
by WanderingAuto
Employees Worked With
Josh Frank
May 28, 2025
I’ve purchased two cars from Hendrick VW in the past year, and each time has been a great experience thanks to George Strong. George is professional, knowledgeable, and genuinely cares about helping you year, and each time has been a great experience thanks to George Strong. George is professional, knowledgeable, and genuinely cares about helping you find the right vehicle in your price range without any pressure. Both purchases were smooth, straightforward, and handled with top-notch service from start to finish. I truly appreciate the honesty, efficiency, and attention to detail George and the Hendrick VW team bring to the table. Highly recommend to anyone looking for a hassle-free car-buying experience! More
by Cory S.
Employees Worked With
George Strong
May 23, 2025
I had an incredible experience working with Ricardo Bolanos when purchasing my new VW Atlas! From start to finish, he went above and beyond to ensure everything went smoothly. Ricardo was not only know Bolanos when purchasing my new VW Atlas! From start to finish, he went above and beyond to ensure everything went smoothly. Ricardo was not only knowledgeable about every detail of the vehicle, but he also took the time to understand exactly what I was looking for and made sure I got the perfect match. What truly blew me away was that Ricardo personally drove my new Atlas all the way from Frisco to Austin—just to make the process easier for me. That level of service is rare and speaks volumes about his dedication and customer-first mindset. It was such a thoughtful gesture and made the experience even more special. More
by mdlaborde44
Employees Worked With
Ricardo Bolanos
