Henkel Chrysler Dodge Jeep Ram

Very helpful great people. Henkel auto is my go to dealership in battle creek. Thank you Henkel auto is my go to dealership in battle creek. Thank you More

We are very disappointed. Our 25 yr old daughter paid for a 2022 Jeep Cherokee in cash, including a "dealer prep fee of $899" for a total of over 32k. When we picked up the Our 25 yr old daughter paid for a 2022 Jeep Cherokee in cash, including a "dealer prep fee of $899" for a total of over 32k. When we picked up the vehicle, it was on fumes (barely enough gas to make it to the gas station) and 2 packages of opened, very old pretzels in the center console. You would think after you pay that much for a vehicle, you could put some gas in it and clean it out. When Loren, the salesman, sent us an email to recommend him and the dealership to others, we let him know our thoughts on the process and his reply was only "I guess we dropped the ball" Wow. Ok. That really cemented our feelings about the dealership. What kind of response is that?!!! NEVER going back and thank you for giving our young daughter a lesson in sleazy used car salesmen and how the world works. Shame on you for not making things right with her. Buyer beware. More

Working with Dan was a real pleasure. He was very responsive, helpful and flexible. We were very impressed with our experience and absolutely love our new vehicle! He was very responsive, helpful and flexible. We were very impressed with our experience and absolutely love our new vehicle! More

Dan Swanson was great. Helped me get everything I wanted with a car and more. Super easy he took care of everything for me. I will always come back to him for all my car Helped me get everything I wanted with a car and more. Super easy he took care of everything for me. I will always come back to him for all my car needs and recommend him to all my friends. More

Nice dealership with great, down to earth, very professional, polite, and courteous people in all departments to work with. Not just to me, but my little dog Hattie. Really appreciate the ""zero-pr professional, polite, and courteous people in all departments to work with. Not just to me, but my little dog Hattie. Really appreciate the ""zero-pressure" approach to the new vehicle transaction. That high-pressure tactic makes me scramble for the door. Only thing I feel would greatly assist Nate Augustine, (my sales rep)., Henkel Automotive Group, and FCA, is to give Nate more paid time off. He really needs to work on his fishing. 🐟😊 More

Mr Robbins did everything he could to make the whole experience easy and stress free experience easy and stress free More

The people there were very nice. My nephew is the one who help me through the process. Really good at his job. My nephew is the one who help me through the process. Really good at his job. More

As always a great experience. Loren is a great salesman who seams to care about his customers. Loren is a great salesman who seams to care about his customers. More

Loren was able to find the answer to my question about my Jeep's performance in a timely manner. Jeep's performance in a timely manner. More

The experience felt natural and pleasant, just like it should be. The first sales rep ended up moving out of state, so he handed me off to an absolute professional. should be. The first sales rep ended up moving out of state, so he handed me off to an absolute professional. More