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Hennessy Honda of Woodstock

Woodstock, GA

3.8
509 Reviews

8931 Hwy 92

Woodstock, GA

30189

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509 Reviews of Hennessy Honda of Woodstock

October 07, 2023

They corrected the problem. I was not happy with. The manager was very helpful and very kind and apologized for the mistake. More

by Caroltrusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters, Andre Wadley, Diana Zuspan, Ed Miller
Oct 10, 2023 -

Hennessy Honda of Woodstock responded

Carol, I'm glad to hear that my team provided prompt, apologetic, and effective assistance in this case. We all look forward to providing you with excellent service from the start next time around! Best, William Houston Service Director Hennessy Honda of Woodstock whouston@hennessyhonda.com 770-924-9000 Ext. 4025

September 07, 2023

Have been a customer for many years. Service is always great and Steve Ray is so professional and courteous. More

by caroleyoung2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ray, Kevin Etters
Sep 08, 2023 -

Hennessy Honda of Woodstock responded

Carole, I am truly grateful for your loyalty over the years and thrilled to hear that Steve Ray provided you with another professional, courteous service experience. Steve, myself, and the rest of my team look forward to serving you with excellence for years to come! Best, William Houston Service Director whouston@hennessyhonda.com 770-924-9000 Ext. 4025

August 24, 2023

Hennessy Honda recently serviced my Honda Odyssey van. It was for the 60,000 mile service that Honda recommended. I had no issues and was able to get a loaner car while they worked on my van. I had booked More

by judycjustice0708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Aug 25, 2023 -

Hennessy Honda of Woodstock responded

Judy, I'm thrilled to hear that your 60k appointment with Ty on your Honda Odyssey went excellently. Ty, myself, and the rest of my team appreciate your recommendation and look forward to serving you for years to come! Best, William Houston Service Director whouston@hennessyhonda.com 770-924-9000 Ext. 4025

August 22, 2023

Diana was very informative and friendly. I was in and out very quickly. Hennessy does great work on my 23 year old Accord. More

by Sandysouthern7465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Zuspan
Aug 25, 2023 -

Hennessy Honda of Woodstock responded

Sandy, thank you for taking the time to leave Diana 5-star feedback! Diana is a wonderful asset to my team, and I'm truly pleased to hear about the great work she does on your Accord. Diana, myself, and the rest of the team look forward to seeing you at your next service visit! Best, William Houston Service Director whouston@hennessyhonda.com 770-924-9000 Ext. 4025

July 31, 2023

I'm pleased with the services I had done. Mr. Ray took care what I needed done . Waiting area is very nice . Didn't try to sell me services I didn't need. Also offered a free car wash. Work More

by rfc314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ray
Aug 03, 2023 -

Hennessy Honda of Woodstock responded

Thank you for taking a moment to leave Mr. Ray 5-star feedback. My team and I are glad to hear that everything from his dediated and honest assistance to the timeliness of your service made for a great experience. I look forward to seeing you at your next visit! Best, William Houston Service Director whouston@hennessyhonda.com 770-924-9000 Ext. 4025

July 28, 2023

Pedro was very helpful. He was knowledgeable and explained the service needed. He addressed all my questions. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Oliveira
Jul 31, 2023 -

Hennessy Honda of Woodstock responded

Carolyn, my team and I appreciate your thoughtful feedback for Pedro and are happy to hear that his informative, communicative assistance made for a 5-star experience. Pedro, myself, and the rest of us look forward to seeing you at your next service visit! Best, William Houston Service Director whouston@hennessyhonda.com 770-924-9000 Ext. 4025

June 17, 2023

Very good people that work at Hennessy. They took care of my transmission very good More

by dannysimpson365.ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Wadley
Jun 20, 2023 -

Hennessy Honda of Woodstock responded

I'm glad to hear that my team took great care of your transmission, Danny! I appreciate your thoughtful feedback and look forward to seeing you at your next service visit. Best, William Houston Service Director whouston@hennessyhonda.com 770-924-9000 Ext. 4025

May 21, 2023

Hennessy Honda sold me a car in February that they didn’t have the title to and four months later I’m making payments on a car I don’t even own! I’ve had to go back to the tag office twice to extend my “tag More

by Meredith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Avery Hoexter, Damian Seard
May 22, 2023 -

Hennessy Honda of Woodstock responded

Meredith, I sincerely apologize for the frustrating situation with your vehicle's title. My team and I understand the inconvenience caused, and I assure you we take this matter seriously; I apologize for any lack of communication as well. Please reach out to me directly so I can investigate and work with you toward a resolution as soon as possible. I look forward to speaking with you soon. Best, Jody Jarrett Pre-Owned Sales Director jody@hennessyhonda.com (770)-924-9000

April 26, 2023

I went in to get advise on where to get my wife's HRV repaired after an accident last week. I could not have asked for a more helpful person than Ms. Sarah Billot. Sarah gave me recommendation and answer More

by stevemcmullan94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Zuspan
Apr 27, 2023 -

Hennessy Honda of Woodstock responded

Steve, we sincerely appreciate you taking the time to leave Sarah Billot 5 stars. Sarah's dedication to providing exceptional service certainly shows; I will be sure to pass along your high remarks. Sarah, myself, and the rest of my team look forward to serving you again down the road! Best, William Houston Service Director whouston@hennessyhonda.com 770-924-9000 Ext. 4025

March 29, 2023

Took extra key in to be programmed by them. Car worked great before then. What should’ve been a simple service turned out to be over a two hour ordeal.. the key we had programmed does not wor More

by Connie
Recommend Dealer
No
Employees Worked With
Unknown
Mar 30, 2023 -

Hennessy Honda of Woodstock responded

Connie, I sincerely regret to hear about the major inconvenience you experienced during and after your recent visit to have your extra key reprogrammed. Please do not hesitate to contact me directly so we can address your concerns and come to a resolution. We value your business and hope to have the opportunity to regain your trust in the future. Best, William Houston Service Director whouston@hennessyhonda.com 770-924-9000 Ext. 4025

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