Hennessy Lexus of Gwinnett

Hennessy Lexus Management, I wanted to express my heartfelt thanks for Mike Harris's assistance in helping us purchase a vehicle for our college son. His expertise and guidance made the process seaml heartfelt thanks for Mike Harris's assistance in helping us purchase a vehicle for our college son. His expertise and guidance made the process seamless and stress-free. We truly appreciate his dedication and commitment to exceptional customer service. Thanks again for everything! We're thrilled with the new ride and our son is loving it. He made a loyal customer out of us and we won't hesitate to recommend Hennessy Lexus to friends and family. Best regards, Darryn & Sherri Greene More

Mike has helped my family buy multiple cars and will go the extra mile to find what you are looking for. He was so helpful and treated us like family. A true connection for life! Thanks for everything Mike the extra mile to find what you are looking for. He was so helpful and treated us like family. A true connection for life! Thanks for everything Mike! We will be back! More

"On 7/22, my daughter and I visited the Gwinnett dealership and spoke with Joe Harmer. We were interested in buying a Lexus vehicle. Our first introduction was pleasant; however, after sitting down dealership and spoke with Joe Harmer. We were interested in buying a Lexus vehicle. Our first introduction was pleasant; however, after sitting down and discussing our terms for what we were looking for." terms of buying a vehicle the visit went downhill. As we talked about the inventory available, it felt as if the conversation or he became defensive, this was certainly my feeling. He began to take phone calls during our discussion and after he left to take call number 3, it felt like he was gone for more than 5 minutes so my daughter and I decided to leave. My daughter went across the street to the Acura dealership and bought a new vehicle which was also an interest of hers. I will continue to look for my next Lexus but not at Hennesy Gwinnett!! I felt as though we were not a priority or not important enough to have his undivided attention!! So too bad for him and that dealership as they lost two sales :( Dissatisfied with Customer Service. More

Michael knows his inventory and he is knowledgeable and professional about helping me make my selection. Having been a loyal customer and previously buying my first Lexus in 2009, the vehicle really sells professional about helping me make my selection. Having been a loyal customer and previously buying my first Lexus in 2009, the vehicle really sells itself! Michael showed me the updated features and I am enjoying driving my new Lexus! Go see Michael for a great car buying experience!!!!5 stars!!!! More

Michael is an AWESOME salesman and individual. I have never experienced an individual salesman so committed in satisfying and pleasing his customer. He listens to his customer's wishes, and does I have never experienced an individual salesman so committed in satisfying and pleasing his customer. He listens to his customer's wishes, and does everything he can to accommodate these wishes. I am truly thankful and most appreciative of how hard he worked to fulfill my wishes with my Lexus F-Sports 350. More

Mike is amazing! !! We love him!!! We have bought 3 cars from Mike and I send my family and friends to Mike. He is always a pleasure to work with and always smiling !! We love him!!! We have bought 3 cars from Mike and I send my family and friends to Mike. He is always a pleasure to work with and always smiling!!! More

Mike Harris is your guy. He listens and gives you several options to choose from. Very personable and patient. He listens and gives you several options to choose from. Very personable and patient. More

Responsive to client's needs: EXCEPTIONAL! Mr. Charles and Sam worked diligently to find a vehicle and financing that my my needs. Lexus hospitality reign TOP from the front door to the purc Mr. Charles and Sam worked diligently to find a vehicle and financing that my my needs. Lexus hospitality reign TOP from the front door to the purchase. Diana's smile and interaction was like having with a friend! I appreciated the car tutorial. I love Lexus! More

I specifically asked for a Maintenance Service Pkg with my Lexus. I was told it is NOT offered with LEXUS vehicles. This was my first Lexus. 2023/ES350 Ultra Luxury. To find out later that was a lie was qu my Lexus. I was told it is NOT offered with LEXUS vehicles. This was my first Lexus. 2023/ES350 Ultra Luxury. To find out later that was a lie was quite upsetting!! The vehicle is exceptional! However, it was NO reason to lie about an additional packages that I Specifically Requested to be included. The vehicle sales itself, but the lie diminishes the dealership. It should be about establishing along term relationship with the client for them to return & purchase future vehicles & refer others. Ms. Cohran, C More