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Herb Chambers Honda
Boston, MA
2,810 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 2,810 reviews
November 17, 2025
Sean took care of our Honda Pilot like it was his own. from the moment we dropped it of, he kepts us updated on everything. Even though the car stayed in the shop for about a week, we never felt stressed from the moment we dropped it of, he kepts us updated on everything. Even though the car stayed in the shop for about a week, we never felt stressed because Sean always called with clear updates and make sure we understood what was going on. if you go there, I highly recommended asking for Sean. He's the best- helpful, professional and really cares about his customers. More
by Djine
Employees Worked With
Sean
November 17, 2025
Robert Hall was very helpful. Good knowledge and experience. A pleasure to work with him. I will go back and will refer friends and family. Good knowledge and experience. A pleasure to work with him. I will go back and will refer friends and family. More
by rstgermain1017
Employees Worked With
November 17, 2025
Working with Sean was excellent and very helpful. he is patient, pays attention to details, and always handles everything professionally. Honestly, he is someone you feel comfortable working with. he is patient, pays attention to details, and always handles everything professionally. Honestly, he is someone you feel comfortable working with. More
by Jelah.mehdi
Employees Worked With
Sean
November 14, 2025
I’ve been working with Sean for about seven years, and his service has always been exceptional. He’s consistently professional, transparent, and genuinely committed to making every visit smooth and stress his service has always been exceptional. He’s consistently professional, transparent, and genuinely committed to making every visit smooth and stress-free. Highly recommend this service center thanks to Sean’s outstanding support. More
by goyangfc
Employees Worked With
Sean
November 13, 2025
Excellent experience, as always, working with Sean. He's thorough and detailed in handling my car's service needs, and explains everything clearly. I really value his conscientiousness and trust his ju He's thorough and detailed in handling my car's service needs, and explains everything clearly. I really value his conscientiousness and trust his judgement. More
by lizabing
Employees Worked With
Sean DeSilva
November 11, 2025
Excellent customer service and very prompt. More than ever I was very satisfied with the service . More than ever I was very satisfied with the service . More
by radolphe38
November 09, 2025
I’ve had a great experience with this Honda dealership! Sean DeSilva recently helped me schedule my inspection and take care of a recall on my car, and he was amazing to work with very friendly, profession Sean DeSilva recently helped me schedule my inspection and take care of a recall on my car, and he was amazing to work with very friendly, professional, and helpful. The whole team provides great customer service. Everyone I spoke with was polite and easy to talk to. I also really appreciate how flexible they are with scheduling appointments, and I never had to wait long on hold when calling the dealership. Overall, great service and communication every time! More
by Michelle Allen
Employees Worked With
Sean DeSilva
