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Herb Chambers Honda

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,771 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,771 reviews

October 08, 2025

Since having purchased my 2022 Honda Civic, I take my car to the Honda dealership on Morrissey Bolevard in Dorchester, MA. MY experiences there have been first-rate; and I especially want to compliment Servi More

by ikecolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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October 07, 2025

Fabián and Sean are really helpful for my trade with the old car and new car given the chaotic paperworks and plate transfer. !:) More

by CC
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
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Oct 07, 2025 -

Herb Chambers Honda responded

It's great to know that Fabián and Sean assisted you effectively throughout the trade-in process. We hope you love your new car! - Herb Chambers Honda In Boston

October 06, 2025

Waited 1 hr for an oil change and the car wasn’t inside yet. Had to cancel. Not friendly environment, representative didn’t even say good morning lol More

by Mateo Latolli
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Tarquini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Dalence
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Purcell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maulik Desai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Karam
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2025 -

Herb Chambers Honda responded

Mateo, I understand your frustration and would love to make things right. Please give me a call so we can discuss how we can better serve you in the future. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

October 06, 2025

Noisy place to wait for 3 1/2 hours. Henry was great. Just didn’t like the place. No amenities either except for a keurig. More

by ndvogler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry
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Oct 06, 2025 -

Herb Chambers Honda responded

I'm glad to know that Henry took great care of you, but I'm disappointed that the noise level and lack of amenities detracted from your overall satisfaction. We appreciate hearing from our guests and we'll use your feedback as an opportunity to improve our services for the future. If there's anything else we can do for you, please don't hesitate to give us a call. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

October 05, 2025

easy drop-off, solid work, good communication, checked everything thoroughly and everything done right on time. More

by Quachvy888
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Oct 07, 2025 -

Herb Chambers Honda responded

We're delighted to hear about your smooth experience from start to finish with our team! Thank you for choosing Herb Chambers Honda In Boston and for sharing your support. See you next time!

October 03, 2025

Sean is the best! I always know my car is in the best hands. He explains everything thoroughly and answers all my questions with patience and knowledge. I highly rec More

by HondainJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Oct 06, 2025 -

Herb Chambers Honda responded

Thank you for the review! We are thrilled to hear that you had such a great experience with Sean. We’ll pass along your kind words! See you next time, here at Herb Chambers Honda In Boston!

October 03, 2025

Sean always takes the extra time to explain the issues/problems with my 2012 Honda Accord.The time spent with me will always be appreciated. Thank you Sean DeSilva. More

by jhoward930462000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Oct 06, 2025 -

Herb Chambers Honda responded

We love to hear that Sean’s thorough explanations make a difference for you! Thank you for choosing Herb Chambers Honda In Boston and for sharing your feedback. We’ll see you next time!

October 01, 2025

My sliding doors needed to be repaired Sean the service advisor was very helpful and knowledge. Would recommend for service. More

by blessinkallon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Oct 01, 2025 -

Herb Chambers Honda responded

Thanks for sharing your experience with Sean! We’ll pass along your kind words and let him know your sliding door is in tip-top shape. See you next time at Herb Chambers Honda in Boston!

September 28, 2025

Valer Topalli took care of us. He was good and give us the best recommendations. I am so happy with the purchase. More

by lakolorenc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valer Topalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2025 -

Herb Chambers Honda responded

Congratulations on your new car! We are thrilled to hear Valer delivered such a seamless experience. Thank you for choosing Herb Chambers Honda In Boston!

Sep 29, 2025 -

lakolorenc responded

The service was really good and the people there were amazing. Highly recommend it

September 26, 2025

This is my third car from Herb Chambers and the service has always been amazing the sales team especially Keith, right up to the manger and finance department More

by Bmperrin16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Banks O’Baner
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Sep 26, 2025 -

Herb Chambers Honda responded

Thank you for your continued support! We're delighted to hear that Keith and the team made your recent experience a great one. Congratulations on your third car from Herb Chambers Honda In Boston! We look forward to assisting you again in the future. Safe travels!

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