Back

Herb Chambers Honda

Boston, MA

4.8
2,771 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

720 Morrissey Blvd

Boston, MA

02122

Directions

By Type

Showing 2,771 reviews

September 02, 2025

Always 5 stars for Sean. He always is patient to explain and try his best to solve my problem. and He gave me a phone call right after my job done, waiting the possible short More

by Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Sep 03, 2025 -

Herb Chambers Honda responded

Wang, thank you for your wonderful review of Sean. We’ll see you next time at Herb Chambers Honda In Boston!

September 01, 2025

Robert the service adviser is amazing ! You can trust him to make sure your car will leave the shop in great conditions ! More

by Gustavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Herb Chambers Honda responded

Hi Gustavo, we're glad to hear that Robert provided such trustworthy and thorough service! Thank you for choosing Herb Chambers Honda in Boston, and we hope to see you again. Safe travels!

September 01, 2025

Haggle free and enjoyable was fast and got what we wanted was out the door in no time More

by gail.frongillo16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Herb Chambers Honda responded

Gail, Your glowing review brightened our day! Hope to see you again soon! - Herb Chambers Honda In Boston

August 30, 2025

I was dissatisfied with the waiting time, as my car was outside for 2 hours and the explanation provided was that there was no technician available. I question the validity of the multi-point inspection, a More

by B16celso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Sep 02, 2025 -

Herb Chambers Honda responded

I'm sorry to hear about your experience with the waiting time and lack of communication. We strive for transparency in our service process, so it's concerning that you didn't receive a detailed inspection video as expected. Please feel free to reach out directly if you'd like to go over the specifics of your visit in greater detail. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

August 30, 2025

Sean DeSilva was very friendly and professional. He answered all my questions and explained what to expect and what I could do to keep my car safer and running longer. Thank you, Sean! More

by YZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Sep 02, 2025 -

Herb Chambers Honda responded

Thank you for the feedback! We're glad to hear that Sean was helpful and professional during your visit. We hope to see you again at Herb Chambers Honda In Boston!

August 29, 2025

The experience was great easy and smooth they explained everything to me perfectly,well done More

by jrmenos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy wall
Aug 29, 2025 -

Herb Chambers Honda responded

A huge thank you for your amazing rating! We’ll be here whenever you need us again! - Herb Chambers Honda In Boston

August 28, 2025

Estoy mui contenta con mi compra gracias a Fabián por su gran ayuda lo recomiendo mucho More

by Karina Arias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Herb Chambers Honda responded

Karina, ¡Esto es fantástico de escuchar! ¡Gracias por las cinco estrellas! - Herb Chambers Honda In Boston

August 28, 2025

I like this Honda dealership in my area, especially the sale consultant Valer Topalli. He’s knowledgeable and helpful. More

by ALC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valer Topalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Herb Chambers Honda responded

Thank you for your kind words about Valer and our team at Herb Chambers Honda In Boston. We appreciate your business, and we hope to see you again soon. Safe travels!

August 28, 2025

My 24 Honda Civic needed to be repaired on August 27. Sean DeSilva helped me a lot and me feel very comfortable. I think he's very knowledgeable and helpful. I want to thank the service team and Sean for More

by MaryAnn Gallant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
Aug 28, 2025 -

MaryAnn Gallant responded

Thank you again for all your help. Everyone at Herb Chambers is pleasant and helpful all the time.

Aug 29, 2025 -

Herb Chambers Honda responded

Hi MaryAnn, thank you for sharing your experience with Sean DeSilva and our service team! We're so glad they got you and your 2024 Honda Civic back on the road at Herb Chambers Honda In Boston. We appreciate your business!

August 26, 2025

Absolutely the Worst Dealership Experience of My Life Herb Chambers should be ashamed of the way they treat paying customers. Over 6 MONTHS AGO I went in for a replacement key that was supposed t More

by Jilln2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Tarquini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry
Aug 26, 2025 -

Herb Chambers Honda responded

I'm truly sorry to hear about your frustrating experience with the replacement key. It's concerning that this issue has persisted for so long, and I apologize for any inconvenience caused by our team's lack of follow-through. We take feedback like yours seriously and would appreciate the opportunity to make things right. Please reach out directly at your convenience so we can address this matter promptly. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

...
4
...