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Herb Chambers Honda of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.9
3,161 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,161 reviews

April 29, 2024

Dealership is very easy to work with. There is no pressure to buy or to purchase accessories. More

by spkried
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Fonseca
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Apr 30, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for the positive feedback! We're so glad you enjoyed working with our team here at Herb Chambers Honda of Burlington and we hope to see you again next time!

April 27, 2024

Lance was extremely helpful in helping me with the purchase of my new Honda Accord. Lance- thank you for answering my questions and your patience. More

by Lina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Herb Chambers Honda of Burlington responded

Lina, we're delighted to know Lance was able to assist you in finding your new Honda Accord at Herb Chambers Honda of Burlington. We appreciate the positive feedback and hope you enjoy every mile with your new car!

April 25, 2024

Honda fit B1 service complete. Changed battery and brake flush. June made sure it's done. Great job! More

by alito2915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Herb Chambers Honda of Burlington responded

Thanks for visiting June & the team here at Herb Chambers Honda of Burlington! We appreciate you trusting us with your Fit's service needs and look forward to serving you again in the future!

April 25, 2024

Fast quality customer service and repair service and they took care of issue and applied my extended tire wRranty fast and efficient. No problems. More

by kcleaner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to know that you had a fast and efficient service experience at Herb Chambers Honda of Burlington! Thank you for trusting us with your vehicle's needs. We look forward to serving you again in the future!

April 22, 2024

Excellent car shopping experience. Carlos was awesome. Very easy process. Highly recommend to anyone looking to make a purchase. More

by Cliffwolk58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Fonseca
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Apr 23, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to know that Carlos made your car shopping experience at Herb Chambers Honda of Burlington a breeze! Thanks for recommending us and we hope you enjoy your new ride.

April 22, 2024

Ashley and Bob were very helpful and successful in helping me resolve issues with my car battery. Always happy with the quality of service at this dealership. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Bob
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Apr 23, 2024 -

Herb Chambers Honda of Burlington responded

Laura, we're glad to know Ashley and Bob were able to assist with your car battery issues at Herb Chambers Honda of Burlington. Thanks for sharing your satisfaction with our service quality!

April 21, 2024

Excellent service from start to finish. Rea Good price. Nice lounge upstairs . That’s all. More

by Gladys.mckie59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Apr 22, 2024 -

Herb Chambers Honda of Burlington responded

Gladys, thank you for the positive feedback about your recent visit here at Herb Chambers Honda of Burlington! We hope to see you again in the future!

April 19, 2024

I’m deeply disappointed with the lack of responsiveness from Robert Kamal. Despite numerous attempts to contact them, I’m still waiting for a resolution regarding my rental car, which is due tomorrow. This More

by Aashma8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Kamal
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Apr 30, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for the review. I'm disappointed to hear about the frustration you encountered throughout this experience. I would like to discuss the situation and work toward finding a resolution that works for us all. Thanks again, Gerry Salois - General Manager - gsalois@herbchambers.com

May 01, 2024 -

Aashma8 responded

Hi Gerry, can you help me expedite the shipment or get a loaner? It’s been 10 days without a rental and Uber is expensive and time consuming. Living in Billerica and trying to commute is impossible which is why I have to rely on Uber. I go to work 7 days and haven’t been able to go to my second job. Please feel free to call me. You helped me while selling the car and I would appreciate it even more if you help me resolve this situation, too. Thank you

April 19, 2024

Everyone was friendly and helpful. My specific salesman listened to me and addressed my individual needs and was very knowledgeable. More

by TS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Herb Chambers Honda of Burlington responded

We're glad to know our team at Herb Chambers Honda of Burlington was able to provide you with a friendly and helpful experience. Thanks for sharing your feedback, we appreciate it!

April 18, 2024

Excellent customer support by Ashley. She Explained everything very welll and also offered a deduction. More

by Ragesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Apr 19, 2024 -

Herb Chambers Honda of Burlington responded

Ragesh, we're delighted to know Ashley provided excellent support during your visit at Herb Chambers Honda of Burlington. We always aim for clear communication and great deals! Thanks for sharing this with us.

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