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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,342 Reviews

1,343 Reviews of Herb Chambers Honda - Service Center

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June 04, 2025

Sean DeSilva was superb. He was very friendly and thorough with the review of the service and recall. More

by Zen2625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 05, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Sean provided such a friendly and thorough experience at Herb Chambers Honda In Boston. Thank you for sharing your positive feedback!

June 03, 2025

Best service with great employees to help to help with any problems that can come and solve it. More

by Sfpotter54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 03, 2025 -

Herb Chambers Honda responded

We're glad to hear it! Thank you so much for the five-star rating! – Herb Chambers Honda In Boston

June 02, 2025

I needed an appointment immediately since I was traveling and I was able to get an appointment on Saturday morning. I waited for my car and within a short time it was completed. They skip checked a few items More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Chea
Jun 02, 2025 -

Herb Chambers Honda responded

Hi Lee, we're glad we could accommodate your schedule and get you back on the road quickly at Herb Chambers Honda in Boston. Safe travels!

June 02, 2025

Sean DeSilva is excellent. Great customer Service. Great work and timely. Quality work and great price. More

by psmcdonough41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Jun 02, 2025 -

Herb Chambers Honda responded

Hi McDonough! We're delighted to hear that Sean provided excellent service at Herb Chambers Honda In Boston. Thank you for highlighting the quality and value of your experience with us!

June 02, 2025

Great dealership - they’re always transparent about pricing and they never try to add on unnecessary services More

by darshanaindira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 03, 2025 -

Herb Chambers Honda responded

Thank you for the positive feedback! We're glad to hear that our transparency and straightforward approach at Herb Chambers Honda In Boston made a great impression. We appreciate your support!

June 01, 2025

Great customer service, great help from employee Sean desilva also made sure I was goods and well made sure all my problems were solved before letting me go and also going further when helping out his cu More

by Abel walk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jun 02, 2025 -

Herb Chambers Honda responded

Hi Abel! We're delighted to hear that Sean provided you with excellent service at Herb Chambers Honda In Boston. Thank you for sharing your experience and choosing us!

June 01, 2025

I have been a customer of Herb Chambers Honda for over 20 years. Superior service no matter the make or model of your vehicle. Service staff is consistently aligned with and delivers based on the company v More

by abenton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Herb Chambers Honda responded

Hi Benton! Thank you for your loyalty and kind words about Herb Chambers Honda In Boston! We're delighted to hear that Robert and our team have consistently provided superior service over the years. Your recommendation means a lot to us, and we look forward to serving you in the future!

June 01, 2025

I am a customer of Herb Chambers for years and I have to give my service Sean a A plus he is very professional and listens .Great person to the customers give him a raise he is a keeper More

by goddifam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nermi Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Herb Chambers Honda responded

Hi Difam! Thank you for being a loyal customer of Herb Chambers Honda In Boston! We're delighted to hear that Sean has consistently provided professional and attentive service. Your feedback is greatly appreciated, and we'll be sure to share your kind words with him!

May 30, 2025

Nelson es el mejor de todos en esacempresa es el numeto uno de todos siempre More

by pablog1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
May 30, 2025 -

Herb Chambers Honda responded

pablo, ¡Gracias por calificarnos con cinco estrellas! Esperamos verte la próxima vez. - Herb Chambers Honda In Boston

May 27, 2025

I'm writing to praise the superb service that Sean Desilva provides me every time I take my car in for servicing. He explains everything, answers my questions, tells me what I need and what I don't ne More

by no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
May 27, 2025 -

Herb Chambers Honda responded

It's wonderful to hear about the exceptional service you've received from Sean Desilva. We're thrilled that he has made such a positive impact on your experience with us, and we appreciate you taking the time to share this feedback. If there's anything else you'd like to discuss or need assistance with, please feel free to reach out at any time! Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com