Herb Chambers Lexus of Hingham

As always, my experience at Lexus of Hingham and Talisa was excellent. They explained what service would be done and how long it would take. I also had my car detailed -- came out looking brand new!! was excellent. They explained what service would be done and how long it would take. I also had my car detailed -- came out looking brand new!! More

Adham was very helpful throughout my journey of finding the right vehicle, and getting it on the road. I was so excited to take my new vehicle home the same day, after a late night at the dealer. I appreci the right vehicle, and getting it on the road. I was so excited to take my new vehicle home the same day, after a late night at the dealer. I appreciate the time and effort spent before and after sales. His manager, Jano, was also very helpful. I want to give him a shoutout for the extra time he spent with my insurance agent that took longer than normal to provide what was needed. More

Tom was very respectful and professional. He made sure to get the 2026 sticker for my car after the service. I especially liked the video sent to my phone so I can review the process of healt He made sure to get the 2026 sticker for my car after the service. I especially liked the video sent to my phone so I can review the process of health check of tires and potential damages, while waiting on site. More

Professional, informative. Salesperson was patient, friendly and clear in all answers. No high pressure which was appreciative. Salesperson was patient, friendly and clear in all answers. No high pressure which was appreciative. More

The service and communication provided by James Welch was the best customer service that I have ever received at a dealership. Outstanding! the best customer service that I have ever received at a dealership. Outstanding! More

James Truong, our salesman at Herb Chambers Lexus of Hingham, was awesome. He made sure our questions were answered properly and addressed any concerns that we had. He provided excellent customer servic Hingham, was awesome. He made sure our questions were answered properly and addressed any concerns that we had. He provided excellent customer service and elevated our buying experience. We will be referring out friends and family to James in the future. More

Always excellent professional service from Herb Chambers Lexus of Hingham service dept. Love their valet service. Lexus of Hingham service dept. Love their valet service. More

Lexus of Hingham was great in negotiating the price of the car, providing additional Labor Day sales and providing a competitive trade in on my older Lexus 350. However it was very frustrating because the car, providing additional Labor Day sales and providing a competitive trade in on my older Lexus 350. However it was very frustrating because they forgot to Simonize my car (which I paid extra for). And this error was only detected because I called days after picking up my car to ask about it! I live 45 min away from this dealership so it’s very inconvenient to have to return to the dealership to get my car simonized when that should have been done on the day I picked up my car (and the new plates, registration etc was all done). More

Even though all I needed was an oil change, inspection sticker and trim repair, Herb Chambers Lexus offered their valet service, including a loaner car. They then offered to coordinate replacement of my sticker and trim repair, Herb Chambers Lexus offered their valet service, including a loaner car. They then offered to coordinate replacement of my cracked windshield. Everything was taken care of seamlessly. I highly recommend this dealership. More

Talisa Albanese, Service Consultant at Herb Chambers Lexus, Hingham was excellent and incredibly knowledgeable regarding my Lexus RX350 F-Sport. She had a vehicle ready for my use while my vehicle was h Lexus, Hingham was excellent and incredibly knowledgeable regarding my Lexus RX350 F-Sport. She had a vehicle ready for my use while my vehicle was having new Michelin tires installed, rear brakes serviced and having full vehicle check. More