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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,292 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,292 reviews

April 22, 2024

Dependable, efficient, very kind employees Helpful, listen to our needs and helped us with a car car and a good deal. Thank you More

by Bpalma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitor Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to know our team at Herb Chambers Lexus of Hingham was able to assist you effectively and kindly. Thanks for choosing us!

Helpful
April 22, 2024

Efficient , everyone is very pleasant, went over everything that was going to done in service. Stuck to the time frame I give them a 10. More

by Bpalma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that our team at Herb Chambers Lexus of Hingham was able to provide you with efficient and pleasant service. Thank you for your high rating!

Helpful
April 22, 2024

The service levels are excellent! I use the valet service , it is a pleasant experience. My service manager Kevin is on point, explains everything clearly. More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Duddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Herb Chambers Lexus of Hingham responded

Cynthia, we're delighted to know that you've had excellent experiences with our valet service and Kevin at Herb Chambers Lexus of Hingham. We appreciate your feedback!

Helpful
April 22, 2024

I recently purchased a new 2024 SUV from this dealership and could not be happier with my experience. Everyone I interacted with during this process was friendly and professional! More

by rickmorris527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jano Letif
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Herb Chambers Lexus of Hingham responded

Rick, we're delighted to know you had a great experience at Herb Chambers Lexus of Hingham. Enjoy your new 2024 SUV and thanks for the positive feedback!

Helpful
April 22, 2024

Great Service and patience. Afif was very kind and professional through out changes that occurred. Thank you! More

by belleluv7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afif Saliba
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Apr 23, 2024 -

Herb Chambers Lexus of Hingham responded

We're so glad to know that Afif provided you with great service during your visit at Herb Chambers Lexus of Hingham. We appreciate the kind words and look forward to assisting you in the future!

Helpful
April 21, 2024

Tom is the best. He has great communication with us with servicing our Lexus. He is honest and very professional. More

by Sheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Herb Chambers Lexus of Hingham responded

It's great to know that Tom provided you with such excellent service at Herb Chambers Lexus of Hingham. We appreciate your feedback and look forward to assisting you again in the future!

Helpful
April 20, 2024

I was so pleased with the service I received my car was well taken care of fully detailed it looks brand new. And other work to make my car good and safe on the roads. Thank you. More

by abbybabybetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you had a positive experience with us at Herb Chambers Lexus of Hingham! Ensuring your car is in top shape and ready for the road is our priority. Thanks for trusting us with your vehicle, we appreciate it!

Helpful
April 19, 2024

Ver professional sales, accounting, and management staff. Good inventory and lovely show room. Comfortable and accommodating waiting areas. More

by Sebcioglu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Adwany was our sales person and rates a 5
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Apr 19, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a positive experience with our team and enjoyed the showroom at Herb Chambers Lexus of Hingham. Thanks for your kind words!

Helpful
April 19, 2024

Excellent service department. All employees very professional. Appreciate use of a loaner car for extended services. More

by Mslinskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
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Apr 19, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to know you found our service department at Herb Chambers Lexus of Hingham professional and helpful. We understand the importance of a loaner car during extended services! Thanks for your review.

Helpful
April 18, 2024

Always on time and send us a video with the car repair progress Kevin also call with updates excellent customer service. More

by Minerva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Herb Chambers Lexus of Hingham responded

Minerva, we're elated to know you appreciated the timely updates and video progress reports from Kevin and our team at Herb Chambers Lexus of Hingham! Thanks for recognizing our efforts in providing excellent customer service!

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