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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,994 reviews

July 26, 2022

My service advisor, Kevin was really great. He thoroughly explained everything that was being done to my car and kept my updated the whole time. More

by awong0189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Jul 26, 2022 -

Herb Chambers Lexus of Hingham responded

We're thrilled Kevin provided detailed and informative communication throughout your service experience. We hope to work with you again at Herb Chambers Lexus of Hingham!

July 26, 2022

Very clean , All employees are friendly,Professional, and Pleasant to work with specially Tom McCafrety More

by Jfm6757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for leaving Herb Chambers Lexus of Hingham a five-star review! We are very pleased to hear that you enjoyed working with Tom. See you down the road!

July 24, 2022

I know I can depend on excellent service at this dealership. The employees are always courteous and helpful. More

by mswirbalus@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
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Jul 25, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

July 21, 2022

Poor communication between service and customer. The only correspondence was if I called to check on status of vehicle. When went to pick up vehicle service writer disappeared. Had vehicle for 2 More

by mhudon2576
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Jul 22, 2022 -

Herb Chambers Lexus of Hingham responded

It is our goal to make our customer's experience go as smoothly as possible, and I apologize for any lack of communication on our end. I would be happy to speak with you to see if there is anything I can do to help make things right. Please feel free to send me an email as that is the best way to reach me. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

July 20, 2022

Knowledgeable highly experienced, outstanding customer service. Started with Phil who greeted me to Jonathan the service rep to the check out staff and final delivery of my vehicle. More

by annmckenzie0627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
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Jul 20, 2022 -

Herb Chambers Lexus of Hingham responded

We're thrilled our team here at Herb Chambers Lexus of Hingham provided outstanding customer service. Thank you for this positive feedback. We will be sure to pass your kind words along to Phil, Jonathan, and our crew!

July 20, 2022

Tom is always professional, and informative. I believe the advice and service he provides is invaluable! More

by ajvaleri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2022 -

Herb Chambers Lexus of Hingham responded

We're delighted you feel the service and advice Tom provides is invaluable here at Herb Chambers Lexus of Hingham! Thank you for this stellar rating and review.

July 20, 2022

I look forward to getting my vehicle serviced at Herb Chambers in Hingham. The service is friendly and thorough and the waiting area allows for a comfortable working area. More

by Kristijbyrne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa
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Jul 20, 2022 -

Herb Chambers Lexus of Hingham responded

Your review is what we love to see! We're overjoyed our team has welcomed you with excellent service and a waiting area that's accommodated your work. We're always grateful to assist wonderful customers like you. Until next time!

July 20, 2022

Very responsive and attentive service staff. Never an issue mechanically with my car after service and it is always delivered clean and ready to go. More

by Kmcog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren
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Jul 20, 2022 -

Herb Chambers Lexus of Hingham responded

Your review is everything we hope to see! We're thrilled our team has consistently offered professional assistance that's accommodated your service needs. We look forward to working with you again at Herb Chambers Lexus of Hingham!

July 19, 2022

Terrific CS and employees. Excellent service dept. Very satisfied with the complete operation. Tom continues to out perform. More

by Kevinjgould
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2022 -

Herb Chambers Lexus of Hingham responded

Kevin, we are so happy to hear that Tom and the team made you a happy customer! Thank you for choosing Herb Chambers Lexus of Hingham for your service needs, we look forward to assisting you next time.

July 18, 2022

They Always do a great job. I highly recommend Herb Chambers Lexus in Hingham. They are the pros More

by Rcameron2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Seekins
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Jul 18, 2022 -

Herb Chambers Lexus of Hingham responded

Your continued confidence in the Herb Chambers Lexus of Hingham team means a lot to us. Thanks so much for your five stars!

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