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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,147 Reviews

1,147 Reviews of Herb Chambers Lexus of Hingham - Service Center

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January 22, 2017

remote starter installation Brought our RX350 in to have a remote starter installed. I was greeted on time and professionally. Paula explained the process all was Great. Paula More

by patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula
Jan 23, 2017 -

Herb Chambers Lexus of Hingham responded

Thank you for your wonderful remarks, Patricia! We appreciate your recommendation and we hope to see you again in the future. Best, George Sarkis, General Manager

January 10, 2017

Fantastic!! Service Manager Ricky Medeiros and his staff were Oustading, Thank you Herbchambers of Hingham you guys are simply the best. I had a truly exceptional More

by Favish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2017 -

Herb Chambers Lexus of Hingham responded

Thank you! We appreciate you leaving such a kind review. We think Ricky, Ryan and the service crew are great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, George Sarkis, General Manager

November 06, 2016

Service Tom is one of the best service managers in the business as a former General Motors employee Tom strives to do his very best no matter what the situat More

by Larry C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you, Larry, so much for your kind words! We are pleased to hear that Tom was able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Geroge Sarkis, General Manager

June 09, 2016

I LOVE MY CAR. THANK YOU! I had an excellent experience at Herb Chambers Lexus in Hingham. I went in to have my 15 year old 350 RX. Fixed and came home with a 2014, ES350. Ev More

by jworsh
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MARK HAUSMAN, JOEL DILILLO, George Sarkis
Jun 09, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We’re fortunate to have Ryan and Joel on our team. They continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Geroge Sarkis, General Manager

June 03, 2016

Service Tom the service manager provided me with excellent service as usual. He's my number one guy to deal with when servicing my cars. He's attentive to my More

by Richjuliao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you, Rich, for taking the time to write this review! We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We greatly appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come! Best, George Sarkis, General Manager

December 08, 2015

Recent service experience Thanks for a very pleasant experience last week. It was my first visit to your new facility in Hingham. The wow factor driving into the service ent More

by Costewal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2015 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your story! We really appreciate your kind words, as well as, your feedback on working with Tom. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Mark Hoch, General Manager

November 19, 2015

RYAN TIERNEY My first visit went very well on time and very well organized. Ryan was a real help setting up our transportation across to Derby Street. The cost w More

by Ajay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 19, 2015 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share your experience. I’m so glad to hear you had such an enjoyable visit and that you found Ryan to be so helpful. Thank you again for your business and for choosing Herb Chambers Lexus of Hingham for your automotive needs! Sincerely, Mark Hoch, General Manager

September 14, 2015

First class Ryan was knowledgeable and helpful and tried to save me money....I wouldn't go anywhere else....but Herb Chambers has always been a first class operat More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 15, 2015 -

Herb Chambers Lexus of Hingham responded

Thank you, Mary, for sharing this terrific feedback and for choosing Herb Chambers Lexus of Hingham for your purchase needs. It’s a pleasure to read that Ryan was able to assist you and accommodate your needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Mark Hoach, General Manager

August 28, 2015

A #1 Sales and Service Could not imagine buying another Lexus from anywhere . Truly a class act team and feel so blessed to have Donna, Ryan and Steve Flate always there to More

by JeanneG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paula, Donna LaRosa
Aug 28, 2015 -

Herb Chambers Lexus of Hingham responded

Thank you, Jeanne, for sharing your superb opinion about us. I'm so proud to know that you had such a great experience at our dealership, especially while working with Donna, Ryan, Paula and Steve. They are absolutely assets to our team, and we will make sure your compliments are heard. Enjoy your new Lexus, and we look forward to your next visit! Best, Mark Hoch, General Manager

May 27, 2015

Excellent service Our service experience at Herb Chambers of Norwell is consistently excellent. Paula goes out of her way to make sure we fully understand service requ More

by jjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula
May 27, 2015 -

Herb Chambers Lexus of Hingham responded

I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Michael Shafman, General Manager

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