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Herb Chambers Porsche
Natick, MA
386 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 386 reviews
July 24, 2025
Warning: Dishonesty and Deception — Avoid this Dealer! In 2022, this dealership charged me over $230 to clean clogged sunroof drains on my Macan S after water leaked into the cabin — claiming it was “rou In 2022, this dealership charged me over $230 to clean clogged sunroof drains on my Macan S after water leaked into the cabin — claiming it was “routine maintenance,” even though the vehicle was under CPO warranty. A late 2024/2025 class action settlement has since confirmed this is a known defect, not a maintenance issue. The settlement extends warranty coverage and mandates one (1) free sunroof drain cleaning per year for ten (10) years from the date the vehicle was first placed in service — clearly acknowledging Porsche’s responsibility. When I followed up recently, Service Manager John Eric was dismissive and either unaware — or indifferent — to the court-ordered terms. Even worse, I emailed General Manager John Andrade and received no response. When you're guilty of deceiving customers, I suppose silence is easier than accountability. Owners beware: this dealership is intentionally misleading customers and charging for services Porsche has agreed must be provided for free. Know your rights. Avoid this Dealer and their sister dealership in Burlington, MA. Find a dealer you can trust! More
by MB
June 29, 2025
We had a great experience purchasing our new car. Our salesperson was fabulous. All of the employees that we met could not have been more professional and helpful. Our salesperson was fabulous. All of the employees that we met could not have been more professional and helpful. More
by DH
June 19, 2025
The dealership is first class and appreciate the service department and support during the appointment department and support during the appointment More
by gandrusin
Employees Worked With
June 12, 2025
Excellent customer service and support. Had summer tires changed from winter tires; waited for the work to be done. It was completed in about 3 hours, car washed, and I was back on the ro Had summer tires changed from winter tires; waited for the work to be done. It was completed in about 3 hours, car washed, and I was back on the road before noon. Really appreciate the great customer attention. More
by dealerrater.com
Employees Worked With
May 23, 2025
Had first service on 2014 Cayenne. Car was picked up and dropped off in spotless condition. Count be happier with Armando and Michael. Service was impeccable as usual. Buying my cars f Car was picked up and dropped off in spotless condition. Count be happier with Armando and Michael. Service was impeccable as usual. Buying my cars from Herb Chambers for 25 years and have never been disappointed. My highest recommendation. More
by rcnolan4
May 06, 2025
I just got my new 911. This is the fourth Porsche I have bought from Herb Chambers. I worked with Peter and Chris. As usual , the experience was smooth,enjoyable and profes This is the fourth Porsche I have bought from Herb Chambers. I worked with Peter and Chris. As usual , the experience was smooth,enjoyable and professional . I am very satisfied More
by barry
May 02, 2025
Very helpfull and friendly service people. sales team has been great to woth with as well sales team has been great to woth with as well More
by Jwoolf
