Herb Chambers Porsche

Manufacturer: Porsche
Herb Chambers Porsche
1168 Commonwealth Avenue
Boston, Massachusetts 02134
(877) 575-4635

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Twenty-Four Month Rating: 1.0/5

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Jeffrey C
8/17/2007 5:43:50 PM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Herb Chambers Porsche:
I had the worst experience with this dealer. In short, I put down a $3000 deposit in May '07 for a car and found out three months later NOTHING was done about it -- no order was placed with the car manufacturer, paperwork could not be located at the dealer and never mind knowing the status. However the accounting department had no problem verifying that $3000 was received. They must have thought it was a charitable donation.

In the three months and over a couple phone calls, I was told that the order was placed and everything about allocation, build schedule, shipping/import lag time, etc. All very interesting stuff if I had wanted to be a car salesman, but I just wanted a car!!!! In my final visit to the dealer, it was "explained' to me that this whole mess could have been avoided if I had pick something from their inventory. Really?! Pardon me for not realizing my fault in this. Un-freakin' believable!!"

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Jeffrey C
8/17/2007 5:42:45 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Herb Chambers Porsche:
Not just a no, but "HELL NO!!"

I had the worst experience with this dealer. In short, I put down a $3000 deposit in May '07 for a car and found out three months later NOTHING was done about it -- no order was placed with the car manufacturer, paperwork could not be located at the dealer and never mind knowing the status. However the accounting department had no problem verifying that $3000 was received. Did they think that it was a charitable donation? Who knows.

In the three months and over a couple phone calls, I was told that the order was placed and everything about allocation, build schedule, shipping/import lag time, etc. All very interesting stuff if I had wanted to be a car salesman, but I just wanted a car!!!! In my final visit to the dealer, it was "explained' to me that this whole mess could have been avoided if I had pick something from their inventory. Really?! Pardon me for not realizing my fault in this. Un-freakin' believable!!"

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rawbone1
2/11/2007 7:44:22 PM

Reason for Visit: Service

I recommend this dealer: No

My Review of Herb Chambers Porsche:
By far one of the worst dealerships for sevice, sales not much better!

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