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142 Reviews of Herb Chambers Porsche - Service Center
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August 23, 2025
Great team of very nice and helpful people. Very responsive and helpful. I strongly recommend. Very responsive and helpful. I strongly recommend. More
by 911driver
Employees Worked With
July 24, 2025
Warning: Dishonesty and Deception — Avoid this Dealer! In 2022, this dealership charged me over $230 to clean clogged sunroof drains on my Macan S after water leaked into the cabin — claiming it was “rou In 2022, this dealership charged me over $230 to clean clogged sunroof drains on my Macan S after water leaked into the cabin — claiming it was “routine maintenance,” even though the vehicle was under CPO warranty. A late 2024/2025 class action settlement has since confirmed this is a known defect, not a maintenance issue. The settlement extends warranty coverage and mandates one (1) free sunroof drain cleaning per year for ten (10) years from the date the vehicle was first placed in service — clearly acknowledging Porsche’s responsibility. When I followed up recently, Service Manager John Eric was dismissive and either unaware — or indifferent — to the court-ordered terms. Even worse, I emailed General Manager John Andrade and received no response. When you're guilty of deceiving customers, I suppose silence is easier than accountability. Owners beware: this dealership is intentionally misleading customers and charging for services Porsche has agreed must be provided for free. Know your rights. Avoid this Dealer and their sister dealership in Burlington, MA. Find a dealer you can trust! More
by MB
June 19, 2025
The dealership is first class and appreciate the service department and support during the appointment department and support during the appointment More
by gandrusin
Employees Worked With
June 12, 2025
Excellent customer service and support. Had summer tires changed from winter tires; waited for the work to be done. It was completed in about 3 hours, car washed, and I was back on the ro Had summer tires changed from winter tires; waited for the work to be done. It was completed in about 3 hours, car washed, and I was back on the road before noon. Really appreciate the great customer attention. More
by dealerrater.com
Employees Worked With
May 23, 2025
Had first service on 2014 Cayenne. Car was picked up and dropped off in spotless condition. Count be happier with Armando and Michael. Service was impeccable as usual. Buying my cars f Car was picked up and dropped off in spotless condition. Count be happier with Armando and Michael. Service was impeccable as usual. Buying my cars from Herb Chambers for 25 years and have never been disappointed. My highest recommendation. More
by rcnolan4
May 02, 2025
Very helpfull and friendly service people. sales team has been great to woth with as well sales team has been great to woth with as well More
by Jwoolf
February 07, 2025
Michael has been courteous, very responsive and has provided a high level of customer service. provided a high level of customer service. More
by dealerrater.com
February 06, 2025
Had a flat tire on Sunday night at 10 am. Porsche roadside assist took the car to Porsche Boston for free, that same night. Was driving it again by Monday evening Porsche roadside assist took the car to Porsche Boston for free, that same night. Was driving it again by Monday evening More
by A K
Employees Worked With
January 31, 2025
Herb Chambers has been a pleasure to work with-both sales and service—service is responsive, communicative and easy to get the job done. Mike and Yomar have done what they said they would and service—service is responsive, communicative and easy to get the job done. Mike and Yomar have done what they said they would More
by EdC
