Herb Chambers Toyota of Auburn

My five stars go to Jose Ramon who exceptionally went above and beyond to provide excellent help and service as I chose my first car. above and beyond to provide excellent help and service as I chose my first car. More

Working with Marque made this a great process finding us what we needed, much appreciated! what we needed, much appreciated! More

Second attempt to get my car fixed. (alignment). park in the bay.(problem) if you hold the steering wheel straight the vehicle veer to the wright. Julian a worker told me. we are not al (alignment). park in the bay.(problem) if you hold the steering wheel straight the vehicle veer to the wright. Julian a worker told me. we are not allowed fix it. he said Jeffrey Krasner wanted to see me in his office. I went to his office as instructed. Jeffrey K said what do want. he all ready new before. I want my alignment fix. I brought car write back the same day. I paid for alignment. it's under warranty. when I went into his office he was ranting and raving like a child. words were said he said. we are not going fix it. get out! OK. give me my money back. He said I'm no good. I give the sale men a hard time. I said your real piece of crap. he was behind the desk jump up ran at me. He had me corner at the door. Jeffrey K said to me. lets go behind the building so he can punch my face in. I got out Jeffrey K. office went to sales desk and told acting GM what was going on and I was going to call the police. acting gm which is a good man said please don"t call the police. out of friendship I did not call. I spent probably over two hundred thousand at Herbs over 25 years. I am a veteran with honorable discharge protecting our country. Jeffrey K had me so upset about an half hr after I left the property. I collapsed I was went metro west hospital. I could not move. metro west hosp sent me tufts for heart surgery. This was not normal. I have no reason to go to Jeff K office except Julian said Jeff wanted to see me. they set me up. this was planned) The doctors stated I could have died?????? I'm not saying they new i was very ill but i am. More

They were patience and had time for me throughout the entire process. They are amazing. entire process. They are amazing. More

It is characterized because in one place you can find all the services you need. the services you need. More

Once again, the team did a fantastic job. This is my second car in a row from this dealer and couldn't be happier. A quick and seamless process. Everyone upbeat and friendly. Can't say enough This is my second car in a row from this dealer and couldn't be happier. A quick and seamless process. Everyone upbeat and friendly. Can't say enough good things! Thanks to Nick Ferraro (Sales), TJ Schoener (Sales Mgr), Luis Mulla (Finance) and Chris Menard (Finance). Ended up getting the paint protection film, the Simoniz glass coat and mudguards added on. Sets me up for great success in keeping this vehicle looking its best! More

Good experience! Roman did a great job and made sure everything was ready with a tight deadline. Got a fair deal and was treated well through the experience. Roman did a great job and made sure everything was ready with a tight deadline. Got a fair deal and was treated well through the experience. More

I came into the dealership looking to buy my very first car and Charles Rizk helped me through every step of the process! He was incredibly supportive, discussed all the options within my price range, answ car and Charles Rizk helped me through every step of the process! He was incredibly supportive, discussed all the options within my price range, answered every question I had, and did everything he could to get me the best deal! I am so excited to be driving home my Mazda! More

Jeffrey Krasner service manager lost his temper and threaten me. i will take a police officer with me when i come back for safety reason with my report from another toyota dealership that test drove m threaten me. i will take a police officer with me when i come back for safety reason with my report from another toyota dealership that test drove my toyota to show the gm. my toyota steering wheel does not line up with front wheels it is unexceptble to threaten customer. i been a customer herbs 25 to 30years i know most of the employees there and there great!and good people. More

I had a great experience at Herb Chambers Toyota of Auburn. My sales advisor Charles Rizk was efficient, knowledgeable, and truly went above and beyond to help me find my dream car. As a recent coll Auburn. My sales advisor Charles Rizk was efficient, knowledgeable, and truly went above and beyond to help me find my dream car. As a recent college graduate, I was looking for something reliable that would last me for years to come. Charles took the time to show me multiple options and different styles, making sure we found the perfect fit for my needs. Throughout the allocation process, he kept me informed with regular updates on my car and the expected timeline, which I really appreciated. The wait was absolutely worth it! I couldn’t be happier with my new car and the outstanding customer service I received. I highly recommend Charles Rizk and the entire team at Herb Chambers Toyota of Auburn to anyone looking for an stress-free and enjoyable car-buying experience. More