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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,108 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,108 reviews

May 30, 2025

The service was excellent. T Guzman kept me informed of the problem and the plan. More

by marykd1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Herb Chambers Toyota of Boston responded

Mary, we appreciate your shoutout to Guzman at Herb Chambers Toyota of Boston. Safe travels!

May 27, 2025

This dealership is very good , friendly and they don’t make you wait to serve More

by Gardyfortune11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Herb Chambers Toyota of Boston responded

This is fantastic to hear! Thank you for the five stars! - Herb Chambers Toyota of Boston

May 18, 2025

I had a very smooth transaction from start to finish. Thanks to Sam, Kourosh and Mitchell. They found the car I wanted, gave me a good price and ensured I drove away knowing all my new Land Cruiser had More

by Nicole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kourosh Fani, Sam Prinston, Mitchell O’Grady
May 19, 2025 -

Herb Chambers Toyota of Boston responded

Nicole, we're delighted to hear that Sam, Kourosh, and Mitchell made your experience at Herb Chambers Toyota of Boston seamless. Enjoy all the adventures in your new Land Cruiser!

May 14, 2025

Excelente! !! Good conversation Very nice and Excelente en process to sale car I am very happy with my new adquisition 🥰🥰🥰🥰🥰 More

by Juliana campos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos rivas
May 15, 2025 -

Herb Chambers Toyota of Boston responded

Juliana, we're delighted to hear you had an excellent experience with us at Herb Chambers Toyota of Boston! Enjoy your new car and thank you for the kind words!

May 13, 2025

Herb chambers was great, quick and straightforward no hassle. Would recommend to anyone that asks. More

by Troy.harris2244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Zmudzien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
May 14, 2025 -

Herb Chambers Toyota of Boston responded

Thank you for the positive feedback, Troy! We're honored to receive your support and hope to see you again next time here at Herb Chambers Toyota of Boston!

May 12, 2025

Very slow service. Was in for an oil change and tire rotation and a minor recall. I received a notice that the work was done, together with a nice video. And then had t More

by BLineSender
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Cho
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this review. Your feedback is appreciated and will be used to help us improve the efficiency of our service & processes moving forward. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, Howie Reske - General Manager - hreske@herbchambers.com

May 02, 2025

Everyone was super friendly , kind and professional . I had gone to other toyota and I didn't like how none friendly they were so I am definitely coming back again. Very p More

by wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Herb Chambers Toyota of Boston responded

Wendy, we're delighted to hear that you had a positive experience with our team at Herb Chambers Toyota of Boston! It's wonderful to know you'll be returning, and we look forward to welcoming you back. Thank you for choosing us!

May 01, 2025

Treat you like family. Excellent experience. Strongly recommend the place to everyone. Sean and Teresa are stellar employees More

by gleesonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Herb Chambers Toyota of Boston responded

We're delighted to hear that Sean and Teresa made you feel like family at Herb Chambers Toyota of Boston! Thank you for the recommendation!

May 01, 2025

Service was great as usual. My advisor Sean Cho was courteous and professional. Kept me updated with my service details. More

by Redsox51079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Herb Chambers Toyota of Boston responded

We're delighted to hear that Sean provided courteous and professional service during your visit to Herb Chambers Toyota of Boston. Keeping you updated is our priority, and we appreciate your continued trust in us!

April 28, 2025

Great team. Everyone is friendly and very knowledgeable. I worked with David and he was great! He walked me through the whole process and knew every answer to my More

by sullivan.alison.19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Apr 28, 2025 -

Herb Chambers Toyota of Boston responded

We're delighted to hear that David and the team at Herb Chambers Toyota of Boston provided you with such a knowledgeable and friendly experience. It's wonderful knowing they were able to answer all your questions and ensure a smooth process. Thank you for sharing this feedback!

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