Herb Chambers Toyota of Boston

I was in the market for a car on my own for the first time and was very anxious about the experience. I looked into Toyota because I was hoping to get a great deal on a solid car (which Toyota was offer time and was very anxious about the experience. I looked into Toyota because I was hoping to get a great deal on a solid car (which Toyota was offering in order to keep business up following the recalls). My father helped me out with the initial investigation and from the beginning, Ryan was actively helpful and honest. He was friendly throughout the experience and took my budget into consideration when helping me set up my lease. He was very patient with my questions, many of which were probably very obvious to experienced car purchasers. He continued to be receptive to questions after the sale and ensured me that he would be available for further assistance throughout the life of my lease. More

Tom Hannan was our primary point of contact and was extremely professional, friendly and informative - he was also very patient on a busy saturday (we spent almost 5 hours test-driving cars and arrangi extremely professional, friendly and informative - he was also very patient on a busy saturday (we spent almost 5 hours test-driving cars and arranging the purchase). We were uncertain which car we wanted and he helped us select a new RAV4 and got us a great deal on a 3-year lease. Both Nate Piasta and Chris Wong were also very helpful when needed. We felt our needs were properly considered in terms of a car (no upselling) and our concerns and issues were promptly addressed. Highly recommended More

Had a great experience working with Richard O'Brien and others at Herb Chambers. They stayed late to help us out, were relaxed and friendly and it was a good experience overall. Did not feel like we were others at Herb Chambers. They stayed late to help us out, were relaxed and friendly and it was a good experience overall. Did not feel like we were being 'wheeled and dealed'. Good price, too - and then they drove the car up two days later and delivered it to us in Maine! Richard was wonderful to work with. Highly recommend. More

Tom Hannon was excellent to work with. He is polite, professional and patient. He is knowledgeable about the cars and did not try to talk us into anything we didn't ask for. Others at HC also easy to wo professional and patient. He is knowledgeable about the cars and did not try to talk us into anything we didn't ask for. Others at HC also easy to work with. Service dept on par with luxury brands. More

I went there to lease a new Corolla, and Will treated me very well, they offer me a great deal compare to what I got from other dealers and everything went so fast and convenient; will definitely consider very well, they offer me a great deal compare to what I got from other dealers and everything went so fast and convenient; will definitely consider doing business with them again and also recommend them to my friends. More

AJ was quite helpful and knowledgable. He went the extra mile and even went personally to pick up my vehicle at another dealership on a short timeframe. I was on a tight schedule, and he was great in meeti mile and even went personally to pick up my vehicle at another dealership on a short timeframe. I was on a tight schedule, and he was great in meeting it. The price he gave me was reflective of the invoice price posted on Edmunds.com. More

Will was a great salesperson. Very kind and friendly, both my husband and I had a great experience there, everyone was very helpful. The Finance Manager Nate made us feel at peace with out decision to pu both my husband and I had a great experience there, everyone was very helpful. The Finance Manager Nate made us feel at peace with out decision to purchase a new car. Overall excellent service and I would and HAVE recommended this dealership to many people I know. Despite the recalls, we still trust in Toyota and know that we made the right choice. Thank you for the great experience. More

I have tried this place several times, looking for a new Toyota. I found them to employ high pressure techniques to try to effect an immediate sale. I was distinctly uncomfortable making a new car purchas Toyota. I found them to employ high pressure techniques to try to effect an immediate sale. I was distinctly uncomfortable making a new car purchase, and eventually left the premises. I would recommend that all but the savviest negotiators avoid this place. More

From start to finish, the experience at Toyota of Boston was outstanding. I bought a 09 Sienna, and the professionalism and expertise of that dealership was impressive. 5 Stars all around. I will refer all was outstanding. I bought a 09 Sienna, and the professionalism and expertise of that dealership was impressive. 5 Stars all around. I will refer all friends and family to Toyota of Boston. Thanks More

Since hearing all the news about multiple Toyota recalls I was very concerned about my Camry. There was an accelerator issue that I felt was a priority and wanted to attend to it. I called the service dep I was very concerned about my Camry. There was an accelerator issue that I felt was a priority and wanted to attend to it. I called the service department at Herb Chambers Toyota and voiced my concern and anxiety regarding the media reports I was hearing. The receptionist put me through to their service manager, Jim Pope. Jim proceeded to explain the issue calmly and invited me in (no appointment necessary) to perform the recall service on the Camry accelerator pedal. Immediately I went to the dealership, met Jim Pope who turned me over to Paul Caminiti, who then took care of everything else. It went great, they performed the repair, washed my car, and got me back on the road in about 45 minutes. They were wonderful. It was a very professional atmosphere; I recommend them. More